@Xfinity can I get a call from a real agent and not a machine. You can send all the signals to my modem you want but nothing is connected to the house so it won’t work.
@DuquesneLight Back up and running. Thank you. I know you were working hard. Just couldn’t understand why every person I talked to was surprised my lines were down. I reported it at 6am but it was never noted in the account and it didn’t even show up as an outage.
@DuquesneLight I’ve had downed wires reported for almost 12 hrs now. I call to check the status and you tell me there not even anything in your system about it? You’ve had a babysitter outside my residence the entire day? What’s gives?