Sammy Fay

[Sammy Fay @sammy_fay]

@CityPowerJhb We are still waiting for the test team! Three whole days later and we are still without power after weeks of not having power. The rest of the area was restored but we have been left in the lurch yet again. This is truly disappointing and disrespectful to paying customers!

[Sammy Fay @sammy_fay]

@CityPowerJhb We are off again on Van Dalen Road South in Willowbrook 1724!

[Sammy Fay @sammy_fay]

@CityPowerJhb For the millionth time, we are OFF AGAIN in Willowbrook

[Sammy Fay @sammy_fay]

@CityPowerJhb Our power came on for 10 whole minutes in Willowbrook Roodepoort, how much longer must we wait to be restored?? CP3540372

[Sammy Fay @sammy_fay]

@CityPowerJhb Dispatched when? At night as usual when they can claim overtime? Why haven’t they been dispatched now??? Our outage must take precedence because this is now daily. Funny we had no power for half of August but our electricity bills are still over R3k per household!

[Sammy Fay @sammy_fay]

@CityPowerJhb For the 100th time this month literally Van Dalen Road South in Willowbrook Roodepoort is off again like clockwork on a Thursday. When is our power issue ever going to be addressed???? CPWEB5149671

[Sammy Fay @sammy_fay]

@CityPowerJhb Ok, now what’s happening in Willowbrook AGAIN!

[Sammy Fay @sammy_fay]

@just_thembaa @CityPowerJhb Trust me it is, last week we were without power for almost 5 days and the week before that 3 days. For the past 3 months like clockwork we’ve had no power for more than half the week. It’s a real joke.

[Sammy Fay @sammy_fay]

@CityPowerJhb 30 mins but your technicians on the ground are telling us +2 hours, possibly more because the sub you’re replacing hasn’t even reached the area🤣🤣🤣🤣

[Sammy Fay @sammy_fay]

@CityPowerJhb Anyone in Van Dalen Road South Willowbrook please turn off your geysers, system is apparently overloaded.

[Sammy Fay @sammy_fay]

@CityPowerJhb 5 days without power as paying customers and you think that’s acceptable! Service delivery at its finest! WHO MUST WE ESCALATE THIS TO?!

[Sammy Fay @sammy_fay]

@CityPowerJhb @CityPowerJhb WOW! WHAT ABOUT VAN DALEN ROAD SOUTH?? We were told our transformer is faulty and tests are being carried out, why have we not been supplied with a mobile power unit??? You guys are really unbelievable!

[Sammy Fay @sammy_fay]

@Ice_Izo @Ice_Izo This is interesting, considering us in Van Dalen Road South Willowbrook Roodepoort have been without power going on 5 days now when each household here pays you over R4k in electricity every month? We have been chasing up Roodepoort SDC and no one can give us answers!

[Sammy Fay @sammy_fay]

@CityPowerJhb @CityPowerJhb um this is straight BS, we are all still off, so who exactly did you reconnect? Must be Bangladesh because ITS NOT US IN WILLOWBROOK!

[Sammy Fay @sammy_fay]

@CityPowerJhb @CityPowerJhb we have seen other areas with back up transformers, mobile ones, if Van Dalen Road transformer is as messed up as you claim, why have we not been connected to one of those? Is our plight not good enough for such measures? Must we protest to get solutions?

[Sammy Fay @sammy_fay]

@CityPowerJhb @CityPowerJhb so we must believe that our transformer on Van Dalen Road South is only faulty on some days and other days it works perfectly fine? Who are you trying to fool?

[Sammy Fay @sammy_fay]

@CityPowerJhb @CityPowerJhb “certain” parts of Willowbrook always have power but others like Van Dalen Road South are constantly switched off. Are you reducing the load in parts of the area to mitigate high consumption while other parts of the area get preferential treatment ?WE WANT ANSWERS.

[Sammy Fay @sammy_fay]

@CityPowerJhb So @CityPowerJhb we think you’re lying to us as residents of Willowbrook and doing some sort of load reduction. Why are we constantly on and off at odd times and why does it take days on end to restore and why is it always when the grid is supposedly constrained?

[Sammy Fay @sammy_fay]

@CityPowerJhb This isn’t good enough! Van Dalen Road South has been without power all week and today is Friday. If we aren’t restored today when will we be restored?!! Every week for multiple days we are without power! Come up with a back up solution or fix the problem, like really!