Sam Hanks

[Sam Hanks @sampaul2912]

@keawavve Yes please

[Sam Hanks @sampaul2912]

@PaulClews2 @JimIlSung @NatWest_Help I did see this on their website too this morning and thought they might have put the wrong date

[Sam Hanks @sampaul2912]

@JimIlSung @NatWest_Help Me and my wife can't get onto the app this morning either. We both get the same service message when we try to log in

[Sam Hanks @sampaul2912]

Great mens draft for Birmingham Phoenix. Great to see Dan Mousley staying 👍🏻 #TheHundredDraft

[Sam Hanks @sampaul2912]

Very confused by the Birmingham Phoenix picks in this year's draft. Happy to have seen Perry being retained this year though #TheHundredDraft

[Sam Hanks @sampaul2912]

@Dirty8Kv2 @MarkyJSmith @virginmedia Same here. Literally just noticed red phone light has ģone off on hub, done speed test and appears back to normal

[Sam Hanks @sampaul2912]

@virginmedia Hi are there currently any issues is B98 postcode area? I have checked the service status tab through app and says no issues reported but I do not believe this to be true as neighbours are experiencing very slow speeds too.

[Sam Hanks @sampaul2912]

@Jakeyyyy24 @Dirty8Kv2 @MarkyJSmith @virginmedia Yeah still down Jake. Absolute joke

[Sam Hanks @sampaul2912]

@Dirty8Kv2 @MarkyJSmith @virginmedia Just had this conversation over DM. Seems a bit stupid to have a service checker if it doesn't show all issues.

[Sam Hanks @sampaul2912]

@Dirty8Kv2 @MarkyJSmith @virginmedia Nothing for me David. My service status still shows that there are no issues

[Sam Hanks @sampaul2912]

@CraigoEwan @virginmedia Cheers mate. We'll see. We're in Oakenshaw and I know B98 covers quite a large area.

[Sam Hanks @sampaul2912]

@CraigoEwan @virginmedia App and website both still say that everything is okay for me which is still totally incorrect!

[Sam Hanks @sampaul2912]

@Dirty8Kv2 @MarkyJSmith @virginmedia They don't like giving much out do they. Well we won't be getting any update or rectification tonight despite it being 10hrs since it first occurred. Terrible!!!

[Sam Hanks @sampaul2912]

@CraigoEwan @virginmedia Ah okay fair enough. Its an absolute joke! Their service is dont but havent done anythjng about it all day. Have you checked appointments option through the app to see if they have booked one for you?

[Sam Hanks @sampaul2912]

@Jakeyyyy24 @SamTayl18234682 @CraigoEwan @virginmedia Thing is their system says no issue but there obvious is and it needs rectifying. They've had all day to send out engineer to sort it. Surely they do have emergency engineers for when things like this happen and not just say they are monitoring it! What do we pay for?

[Sam Hanks @sampaul2912]

@SamTayl18234682 @CraigoEwan @virginmedia Shame that their system doesn't even acknowledge the issue!

[Sam Hanks @sampaul2912]

@CraigoEwan @virginmedia Hi Craig. Been getting readings like this all day. Ran test through app, nothing. Checked service status, nothing. Didn't even get given option for engineer to attend. I was told it was wider street issue but they were only monitoring problem, no mention of engineers out to sort

[Sam Hanks @sampaul2912]

@smeg9 @virginmedia I was told the same thing on online chat earlier. They don't need to monitor it they should just fix whatever the problem is. What is monitoring going to achieve 🤷‍♂️ These were my reading this afternoon when plugged directly into Hub. I was meant to put on reply on my post

[Sam Hanks @sampaul2912]

@smeg9 @virginmedia Hi Ian, thanks for commenting. I think ours went down about that time as the kids were moaning that they couldn't join each other playing their online games and then asking me why they couldn't 🤣

[Sam Hanks @sampaul2912]

@MarkyJSmith @virginmedia The number of times I have contacted Virgin since August is crazy. I have spent many hours on the phone and through other contact channels. I'm started to get a bit fed up of it now

[Sam Hanks @sampaul2912]

@Emma417686180 @MarkyJSmith @virginmedia Hi both, I'm in Oakenshaw and been getting readings like this all day. Red phone light also flashing on hub as phone plugged directly into back