Sam Kennedy

Software developer + product builder, launching for e-commerce, local business, LLM/AI experiences. For hire to build web products, fractional CTO, tech advisor

[Sam Kennedy @samrolken]

@AirbnbHelp I've been getting replies to my DMs and I've had like half a dozen support issues open and I've waited a week for people to get back to me non-stop. It's all just gotten worse. @AirbnbHelp isn't designed to help. It's designed to wear you down and make you give up.

[Sam Kennedy @samrolken]

After I was injured by a glass shower at an @Airbnb , @AirbnbHelp expects me to pay! There are many options besides Airbnb. Don’t use them.

[Sam Kennedy @samrolken]

I was badly cut up after an @Airbnb host’s glass shower door broke all over me. But since I was too busy recovering to leave by the checkout time, no refund. Now I get the @AirbnbHelp horror stories.

[Sam Kennedy @samrolken]

A random picture of a door posted and time stamped for no particular reason.

[Sam Kennedy @samrolken]

@Migrant_Auditor @Shiwon_NZ_Ao @Airbnb_uk Also I wasn’t showering at 6pm. It was a good bit before that maybe 1pm. It took a long time to get cleaned up and glass off of me (especially without a shower I could use) and get medical treatment for the cuts.

[Sam Kennedy @samrolken]

@Migrant_Auditor @Shiwon_NZ_Ao @Airbnb_uk I wasn’t due to check out yet for a few days. I had to leave early because the place was full of broken glass.

[Sam Kennedy @samrolken]

@Shiwon_NZ_Ao @Airbnb_uk I was where all the broken glass is.

[Sam Kennedy @samrolken]

I had a glass shower door shatter all over me cutting me all over. While I still was naked and bloody and covered with shards of broken glass the host’s first response was that he would be making a claim against me for the damage. Airbnb says that since it happened after checkout times I had to pay for the whole day. They insisted that their final decision and policies are that I should pay full price for the place I couldn’t have possibly stayed in full of glass.

@AirbnbHelp has been giving me a runaround for almost a week now on getting any support about this. They are obviously just trying to run out the clock on me being able to do a chargeback.

https://t.co/iQQT5D4XK3

[Sam Kennedy @samrolken]

@Airbnb @elliottdotorg @wendyperrin @thepointsguy @garyleff @crankyflier @ConsumerReports @CRAdvocacy @fairshake @jeremypgordon @bchesky @skift @TechCrunch @CNN They double down on charging me full price for an accommodation where I was injured and couldn’t stay because the place was full of broken glass. Too much AI in the @AirbnbHelp support chat! They’ve lost their humanity and their common sense.

[Shiwon @Shiwon_NZ_Ao]

Just another horror story from @Airbnb_uk for your records. Two weeks ago we arrived at our booked accommodation, accessed it using the security codes given, and when we entered, we found a very startled young female student, whose rented accommodation we’d just invaded. 1/2

[Sam Kennedy @samrolken]

@AirbnbHelp Surprise, @AirbnbHelp never even tried to resolve the issue and then stopped responding altogether.

[Sam Kennedy @samrolken]

I was badly cut up after an @Airbnb host’s glass shower door broke all over me. But since I was too busy recovering to leave by the checkout time, no refund. Now I get the @AirbnbHelp horror stories.

[Sam Kennedy @samrolken]

@garrytan Can ChatGPT subscriptions be used with OpenClaw?

[Sam Kennedy @samrolken]

@Airbnb @elliottdotorg @wendyperrin @thepointsguy @garyleff @crankyflier @ConsumerReports @CRAdvocacy @fairshake @jeremypgordon @bchesky @skift @TechCrunch @CNN They double down on charging me full price for an accommodation where I was injured and couldn’t stay because the place was full of broken glass. Too much AI in the @AirbnbHelp support chat! They’ve lost their humanity and their common sense.

[Sam Kennedy @samrolken]

@Airbnb @elliottdotorg @wendyperrin @ThePointsGuy @garyleff @crankyflier @veraborenstein @veraboron @naborchers @ConsumerReports @CRAdvocacy @FairShake @jeremypgordon @bchesky @skift @TechCrunch @CNN #AirbnbNightmare #AirbnbFail #Airbnb

[Sam Kennedy @samrolken]

@joemasilotti Is there a pathway from this into regular Turbo Native? Like can I start with this hosted service and then later on graduate to the presumably more-capable standard Turbo Native codebase setup?

[Sam Kennedy @samrolken]

I never used to hit limits with @Claude Code, so I never felt the need to maximize usage. Now that limits are more apparent, my mindset has shifted to squeezing every last drop out of my subscription. Might backfire on @AnthropicAI... scarcity changes behavior.

[Sam Kennedy @samrolken]

@obie @Boris “Not my problem bro” - Claude about existing test or CI failures

[Sam Kennedy @samrolken]

@jasonfried *different* work... :)

[Sam Kennedy @samrolken]

@dhh THANK YOU! Now I'm free to neglect another side project!

https://t.co/Un9iUjCGkD