Samuele Orsi

Senior Strategic Account Executive @Salesforce. Extreme #creative, #problemsolver, workaholic...and love challenges!

[Marc Benioff @Benioff]

Piacere di aver discusso con @GiorgiaMeloni del nostro investimento da 1 miliardo di dollari in Italia. 🇮🇹 Acceleriamo l’Agentic AI, alimentiamo l’innovazione locale e promuoviamo una crescita sostenibile a lungo termine. Pronti a costruire insieme il futuro del Paese! ❤️🇮🇹
https://t.co/klyAODNNiC

[Marc Benioff @Benioff]

Welcome Salesforce Headless 360: No Browser Required! Our API is the UI. Entire Salesforce & Agentforce & Slack platforms are now exposed as APIs, MCP, & CLI. All AI agents can access data, workflows, and tasks directly in Slack, Voice, or anywhere else with Salesforce Headless 360. Faster builds, agentic everything. 🚀
#Salesforce #Agentforce #AI https://t.co/g67TxpNIpT

[TBPN @tbpn]

BREAKING: @Benioff: "We've all been reading about the SaaSpocalypse. But our SaaSquatch is eating our SaaSpocalypse!"

"Agentforce is now an $800M business, up 170% YoY. Agentforce and our data business together, that is now a $2.9B business, up 200% YoY."

[Salesforce @salesforce]

Before: Staff spent cycles navigating systems to handle requests like reservation changes & loyalty points.

Now: @OpenTable’s Agentforce manages these routine inquiries automatically, freeing up teams all while delivering superior customer service.

More: https://t.co/Vff26fyjXG

[Marc Benioff @Benioff]

The Agents Are Now Born.
Welcome Agentforce. ❤️🤖

[Agentforce Service @ServiceCloud]

BIG news — Agentforce Service Agent is now generally available! 📣

Powered by generative AI, Agentforce Service Agent:
▶️ Resolves cases 24/7 using sophisticated reasoning.
▶️ Sets up in minutes with out-of-the-box actions.
▶️ Delivers trusted answers grounded in your data.
▶️ Engages with customers across channels using conversational language.
▶️ Hands off seamlessly to human agents at the right time.

Learn more about Agentforce Service Agent: https://t.co/dXtn3qFGFt

[Samuele Orsi @samueleorsi]

I built my first agent with Agentforce 🎉
Complete the @salesforce #BuiltWithAgentforce Quest to build yours today and celebrate your new skills with a custom photo. 🤖
Start learning: https://t.co/uiX6UVGrWL
#SFgiveaway

[Marc Benioff @Benioff]

Agentforce GA tomorrow, 10/25! Looking forward to customer feedback! Microsoft rebranding Copilot as “agents”? That’s desperation. Copilot can’t deliver true corporate intelligence because it lacks enterprise-grade data, metadata, RAG, deep integrations, and security models. Analysts call it inaccurate, prone to data leaks, and reliant on customers to build their own LLMs—hardly a solution for business growth. Clippy 2.0, anyone? 📎🖇️ Meanwhile, Agentforce is changing the game now. It’s not just a task-handler—it autonomously drives sales, service, marketing, analytics, and commerce with ease. Fully integrated within the secure, enterprise-ready Customer 360 platform, Agentforce delivers AI that quickly and easily transforms businesses with data, workflows, and LLMs all in one place. This is what AI was meant to be. #Agentforce #Customer360

[Samuele Orsi @samueleorsi]

https://t.co/pk3tnjJi5J

[Salesforce @salesforce]

Time to value with DIY AI:
|-------------------------->|
🐌 You are here

Time to value with Salesforce’s built-in AI:
|🏃‍♂️💨<------------------|

[Salesforce @salesforce]

Your industry. Your use cases. Your Agentforce.

With 40+ built-in compliance certifications, including SOC, FedRAMP, and HIPAA, Agentforce is ready to take action.

Even in highly regulated sectors. Watch how: https://t.co/Ww4ZnIUZOI #DF24

[Marc Benioff @Benioff]

Agentforce. For 25 years we transformed your sales force, your service force, your marketing force, your commerce force, your analytics force, and now Welcome to your Agentforce. Humans with Agents Drive Customer Success.

[Marc Benioff @Benioff]

Salesforce FY25 Growth:

FY25 $38.0B (guidance)
FY24 $34.9B
FY23 $31.4B
FY22 $26.5B
FY21 $21.3B
FY20 $17.1B
FY19 $13.3B
FY18 $10.5B
FY17 $8.4B
FY16 $6.7B
FY15 $5.4B
FY14 $4.1B

Salesforce Margin:

FY25 32.5% (guidance)
FY24 30.5%
FY23 22.5%
FY22 18.7%
FY21 17.7%
FY20 16.8%

Salesforce Operating Cash Flow:

FY25 $12.7B (guidance)
FY24 $10.2B
FY23 $7.1B
FY22 $6.0B
FY21 $4.8B
FY20 $4.3B
FY19 $3.4B
FY18 $2.7B
FY17 $2.2B
FY16 $1.7B
FY15 $1.2B
FY14 $0.9B

https://t.co/qUsE9HPP4H

[Marc Benioff @Benioff]

Salesforce Einstein Copilot — the ONLY copilot that can truly understand what’s going on with your customer relationships. Now available. ❤️

[Salesforce @salesforce]

Notice any familiar faces in the Las Vegas sphere?

Astro and friends are drawing smiles at the #LasVegasGP, just like @F1 does for their fans. https://t.co/hQyKidRFty #F1FanFuel

[Salesforce @salesforce]

By 2024, 50k companies must disclose climate-related financial risks and societal impact.

(If you didn't already know, we love ✨corporate transparency✨)

That’s why we’re giving Net Zero Cloud some new #EinsteinAI upgrades for easy ESG reporting: https://t.co/GKD0F0Enuk #DF23

[Salesforce @salesforce]

Everyone can be an Einstein with Data + AI + CRM + Trust.

🫵 Especially Y-O-U. 🫵

Watch how at #DF23, streaming free on Salesforce+: https://t.co/Ul3xbWZlr7

[Salesforce @salesforce]

🚀 Launching the new Einstein 1 Platform.

Integrated. Intelligent. Automated. Open.

It's your trusted AI platform. Bringing native data and AI to every one of your apps.

🔭 Discover the #1 AI CRM at #DF23: https://t.co/Ul3xbWZlr7

[Salesforce @salesforce]

Meet the new Einstein Copilot.

Just chat with it. And it'll help you with meeting prep, landing pages, product catalogs, code, and more.

Multiply your productivity at #DF23: https://t.co/Ul3xbWZlr7