@virginmedia Yes but they were rude and useless! Went back on WhatsApp . Messaged at 10 this morning, finally got a reply at 1pm to someone who yet again did not answer my question and couldn’t. Been transferred to another team and been waiting over an hour again!! The WORST customer service
@ak47f@virginmedia@larracroft@VMO2News@O2 I totally agree ! Impossible to get hold off. Phone never gets answered, WhatsApp is useless as you need to go through stupid bot every time, finally got to someone this someone who was actually being totally useless and quite rude!
@virginmedia@Karen_64 You’ll be lucky to get an answer! Been contacting customer service since yesterday evening and still waiting for answer on WhatsApp! Complete joke!
@thameswater Sorry but does not look like it. Sent 3 messages on fb that never got a reply and sent a few on here and again no one getting back with all the answers! Totally uninterested
@thameswater If someone could be bothered to look at your inbox you will see that you have all the information needed but no one can be bothered to reply! Same old same old!
@British_Airways delayed again today, boarding staff were utterly shocking seat allocation changed for no reason, in need of some serious customer service training, on flight staff was not great and paid for wifi that never work on an overpriced business class fare!
@thameswater we have contacted you over 5 times as to why we have not received comparative bill since meter installed. Called various numbers, went on chat not a single person able to help and being pushed to other department culminating in a 45 minute wait today on phone! #joke
@British_Airways@British_Airways Yet again BA0323 from Paris to London delayed over one hour tonight???? What is the excuse today? And check in staff at CDG 2D really isn’t all that!
Many people say the British do not demonstrate like our European neighbours.
We do - these are strikers, shown on German TV.
Oddly, @BBCNews couldn't get helicopter footage of this.
Or they did get a phone call from No. 10.
One or the other.
@AdmiralUK our neighbour has now been homeless for 2 nights due to burst water pipe. Called you on Saturday afternoon when it happened, he has now called back twice and been told someone would get back to him by 6pm last night and still nothing! Appalling!
On a dark, sad day, a rare joy is Ireland waiving visa requirements for citizens of Ukraine. We are a diasporic country. It suits us to put some truth in the phrase Ireland of the welcomes.