5/ update: we were rebooked and the @HawaiianAir gate agents were great given the circumstances but we were told to call “this number” for expense reimbursement (and what they’ll cover is still unclear).
4/ help make this right @HawaiianAir, we’re incredibly disappointed and stressed first time parents pissed off thay there is a lie unfolding right before our eyes
3/ @HawaiianAir offering red eye transfers through Maui to SFO is insufficient when our cars are parked in Oakland, an hour away from the airport. Also would be a nightmare flight for baby and fellow passengers
2/ We are now stranded w our 4 month old infant. This is our first vacation, turning into a nightmare. Many families on this flight who don’t have enough diapers or medication for their children @HawaiianAir