@marklancstrade@bookingcom Thanks Mark. After 4 phone calls and an hour and half phone call Iβve had confirmation I Iβll get a refund but not holding my breath!! Disgusting!
Disgusting customer service from @bookingcom I am in a long battle with them for a refund & at 1pm I was told the manager Shayla would call me back in 15 minutes. Therefore I am taking to social media to say what an absolute shambles this company is. Been battling since April π‘