Sarah Bull

[Sarah Bull @sarahmorrisuk]

Will I have dinner this week? @goustocooking email said delivery postponed to tomorrow, then a follow up saying delivery is still today but now it’s 8.30pm. Do you know if it is coming today or not? I am not happy about eating chicken that’s been unrefrigerated for two days.

[Sarah Bull @sarahmorrisuk]

@HovertravelLtd desperately trying to book a crossing for tomorrow but online booking system says no capacity on any crossing. Please can you provide a phone number so I can speak to someone.

[Sarah Bull @sarahmorrisuk]

@RF_Travel_News @RedFunnelFerry Hello. It’s now been 10 days and I haven’t had a reply. Could someone please look into this for me?

[Sarah Bull @sarahmorrisuk]

@RF_Travel_News shocking service this morning. Booked on the 9am, arrived at 8.30am, ferry overbooked so left without us. No one on site to help. This cost over £145 - I want a refund! @RedFunnelFerry

[Sarah Bull @sarahmorrisuk]

@YodelOnline Thank you but I already know the answer. It was left outside my front door. I’ve had to contact my neighbour to collect it. I feel this is a little irresponsible to leave something that needed signing for on a doorstep.

[Sarah Bull @sarahmorrisuk]

@YodelOnline if a parcel has been delivered but not signed for and i’m not there, will it be with a neighbour or left outside?

[Sarah Bull @sarahmorrisuk]

@RF_Travel_News @RedFunnelFerry I called your contact centre and was already advised to do this. Can you tell me what your standard response times are for email?

[Sarah Bull @sarahmorrisuk]

@AirFranceUK you owe us around £150 for pre-booked seats and baggage we didn’t use in April because of coronavirus. The form you told us to fill out 10 times was not for baggage or seats, automated response says you can’t help, your phone lines cut us off - what do we do now?

[Sarah Bull @sarahmorrisuk]

@DLPHelp Hi Adam, thanks for getting back to me. Please be assured that I’m really trying to be understanding, but it’s not a small amount of money and no one seems to be able to tell us when it will be returned. My patience is starting to run out.

[Sarah Bull @sarahmorrisuk]

Hi @DLPHelp I know you are busy and this is a tough time but we cancelled our trip 2 months ago and are still waiting on part of the refund - £695 to be precise. We've called multiple times but are told to wait another 2 weeks each time. Can you explain where our money is?

[Winchester Science Centre @WinSciCentre]

Science centres make STEM accessible in fun and engaging ways but Covid-19 has put them at risk. We need you to share stories and photos of your visits - include #ScienceCentresForOurFuture – and write to your MP to ask for their support.

Find out more – https://t.co/pVJFmbdmqa

[Winchester Science Centre @WinSciCentre]

Winchester Science Centre is one of over 40 science centres supporting #ScienceCentresForOurFuture - please join us by showing your support for the campaign. Find out more here:

[Sarah Bull @sarahmorrisuk]

Mason (4) and Freya (2) wanted to share their rainbows of hope with all the staff @NightingaleLDN. Thank you. 🌈 #RainbowsForNightingale

[Winchester Science Centre @WinSciCentre]

The official message is ‘wash your hands’ but it’s not as simple as it seems. Homes up and down the country will be familiar with the challenge of getting children to wash their hands properly – a recommended 20 seconds to help prevent the spread of germs. But here's a solution!

[Sarah Bull @sarahmorrisuk]

Not a great place to leave the post in a storm @RoyalMailHelp. Envelope ripped apart and contents completely destroyed. @MoonpigUK can you help?

[Sarah Bull @sarahmorrisuk]

@Halfords_uk I DM’d you straight after you sent this at 16.07. Like the phone call I was promised at 10.00 I’ve not heard anything back and I’m aware your customer services closed at 17.00 so I guess I will now not hear anything until Monday (two days after my promised delivery date).

[Sarah Bull @sarahmorrisuk]

@Halfords_uk poor customer service. Email says delivery of child’s bike today. Parcel Force says you haven’t paid for Saturday delivery and bike will be delivered on Monday. Your team promised to call us back at 10am this morning and we’ve heard anything. Not happy.

[Sarah Bull @sarahmorrisuk]

@DLPHelp Thanks for replying. I used chrome and deleted my browser history. I am also on hold again as I type.

[Sarah Bull @sarahmorrisuk]

@DLPHelp tried to book online yesterday and today but there is technical error and now been on hold for over 20mins (costing money). How can we reach you?

[Sarah Bull @sarahmorrisuk]

Could some @SW_Railway please reply to my email (case reference SWR-190528-AAV). It’s been over 10 working days and I asked for a response.