@HansMahncke It's a classic demonstration of the British ' stiff upper lip' where politeness wins over preference. Many a Brit has hosted, cooked for and entertained someone at our dinner tables we'd rather wasn't there.
@SimonCalder Cont.... Without validation the issue date. I get it's individually responsibility but this is a car of selective communication. Ruined my day yesterday seeing the faces of those turned away and understanding their pain. It's fundamentally wrong. You're the man to help with this
@SimonCalder Simon this situation isn't right. It happened to me last year. Yesterday in the queue to go to Zante,I saw another 2 families lose their holidays, one family was 70 years plus with one in a wheelchair. It was heartbreaking. You shouldn't be able to progress to payment