@NOWHelpTeam
Hello, I am desperately trying to contact my 87 year old vulnerable Aunt who lives alone, 100 miles away. her phone is going straight to voicemail and has been for 2hours now. I have tried to contact you via phone but your system seems to be having issues also. HELP
@NOWHelpTeam Hello, I am desperately trying to contact my 87 year old vulnerable Aunt who lives alone, 100 miles away. her phone is going straight to voicemail and has been for 2hours now. I have tried to contact you via phone but your system seems to be having issues also. HELP
@eon_next unhappy with your hug2 staff. Applied 9 weeks ago, heard nothing. Called this week and was told my application has been cancelled but they were unable to answer why. I was promised a response but still nothing today. @Warwick_DC is this acceptable?
@LycamobileUK I have used the pac code you supplied but you have not released my number to my new supplier. That was a week ago. I cannot receive calls. I wish to make a formal complaint. I have advised Ofcom of the situation. Please comment
@LycamobileUK is there a problem with your service, you have failed to take this month’s payment and when I try to add a bundle to keep my phone active payment keeps failing with every card I try
@ashishmit03@awinash2716@LycamobileUK Me too..tried to add bundle via the app to get up and running but keeps failing to take card details …tried several different cards
@LycamobileUK is there a problem with your service, you have failed to take this month’s payment and when I try to add a bundle to keep my phone active payment keeps failing with every card I try
@CertasBusiness Thank you for your response. I have today received an email stating apologies but can only say it will be before 14th Oct then have since had text saying delivery tomorrow 🤞🏻🤞🏻 I will DM if it does not arrive!
@CertasBusiness After spending over £1000 with your subsidiary Homefuels Direct, I still have no oil nor any indication as to when I will get it. Ordered on 29th September. No response to my email.
@HomefuelsDirect My Feedback is for Monday 10th ..Poor customer service.. cannot get in touch with you you have £1000 of my money and still I have no oil.
@HastingsDirect Thank you Leigh can I DM you her details for the charge waiver as her mobility and general health prevents her from driving, she has not driven the car for the last 10 months
@HastingsDirect disgusted that my 85 year old Aunt called to cancel an auto renew (which she didn’t even know she had) because she can no longer drive, to be told it will cost her £20 to do so.. really?? She has struggled to get thru since yesterday
@RobPoolePhotos@HastingsDirect My 85 year old aunt has also been charged..she couldn’t get through until this morning (policy renewed today) she can no longer drive, I’m stunned.