Laura Saunders

[Laura Saunders @saunders_la]

Verint + Victrio transforms your contact centre security. http://t.co/39DkcpaPmI #VoiceBiometrics #Fraud #CustomerService

[Laura Saunders @saunders_la]

Enhance customer satisfaction, loyalty and advocacy. New #whitepaper by @verint http://t.co/I5NKxlwkYw

[Laura Saunders @saunders_la]

We need more ignorance. Latest blog by @malely70 http://t.co/JqPfSLKhhB

[Laura Saunders @saunders_la]

Are the High Street Banks starting to REALLY listen to #customer feedback? Latest blog post by @chr1sharrison http://t.co/OEP4OFZc4D

[Laura Saunders @saunders_la]

We’ve acquired #Victrio – find out more here http://t.co/Asd7CNIZts @SourceSecurity

[Laura Saunders @saunders_la]

Infographic: Mobile commerce habits of the Millennials http://t.co/JQL84yygxF

[Laura Saunders @saunders_la]

How to write great customer letters that get the right response
http://t.co/yu46xzRBX9

[Laura Saunders @saunders_la]

St Jude summons up a Twitter storm http://t.co/zbTYZ4gBEE

[Laura Saunders @saunders_la]

Social, Not Solo: Why Customer Care Must Rely Upon Multichannel Service http://t.co/6wgbymRXd0… via @1to1Media #custserv #cctr #socialmedia

[Laura Saunders @saunders_la]

World Cup – what will be the impact on your business? Blog by @RichBennett_UK http://t.co/bWOfRRG11I

[Laura Saunders @saunders_la]

Agree with research from @forrester – don’t just mass market, listen to your customers & personalise your approach http://t.co/FhRqvatVAa

[George Armitage @armitage_george]

Please help @Verint raise money for Shooting Star CHASE charity by donating to the NAGGS team at http://t.co/OHq4hfGwy7 #VerintShootingstar

[Laura Saunders @saunders_la]

Please help @Verint raise money for the Shooting Star CHASE charity by donating to at http://t.co/nz1577PwG9 #VerintShootingstar

[Laura Saunders @saunders_la]

Leverage #textanalytics to support self-serivce insights - from Chat, to Email, to Social Media https://t.co/fWtmW9FLNG #cctr #custserv

[Laura Saunders @saunders_la]

@Verint wins APAC market share leadership award from @FrostSullivanAP #callmonitoring #wfo http://t.co/zrNVjjKXWg

[Laura Saunders @saunders_la]

RT @Verint: Don't forget to stop by and chat with us about speech analytics https://t.co/fi4f9o1DeM #ccwest

[Laura Saunders @saunders_la]

Hurrah! 2 industry awards for our advanced Video & Situation Intelligence Solutions inc UK's 2013 Retail Fraud Award. http://t.co/LaZuXBwUZR

[Laura Saunders @saunders_la]

“Make your customers’ experiences memorable – for the right reasons” Blog post by @RichBennett_UK #CXP http://t.co/bkryka3ZvV

[Laura Saunders @saunders_la]

The #BSIA to launch "current landscape" seminar for #CCTV in Scotland (via @sourcesecurity) http://t.co/jlLN3iTGxl

[Laura Saunders @saunders_la]

EasyJet apologises after leaving 29 passengers at gate http://t.co/OvbPbjd4aU