Savana

For all the ways you love to dress💛

[Savana @savanaglobal]

@richaisrani91 Hey! As checked the refund has been completed from our end. Hope everything is sorted now.

[Savana @savanaglobal]

@ignkunz Hey! So sorry for the trouble . We checked, and your order was returned to us due to delivery issues or failed attempts, not because you requested it. Also, the refund will be initiated within 24 hours and will be reflected within 3-5 working days in your bank account.

[Savana @savanaglobal]

@navins722 We’re really sorry for the delay! We’ve already escalated this to the team, and they’re on it! We’ll have an update for you in some time—thanks for your patience!

[Savana @savanaglobal]

@thevijaysodha Oops! That’s definitely not what we intended — so sorry for this! Drop us your order ID and we’ll get it checked ASAP and clear things out for you. Thanks for flagging it!

[Savana @savanaglobal]

@ShriyaEchoes @shadowfax_in Hey! So sorry for the trouble. We checked, and your order was returned to us due to delivery issues or failed attempts, not because you requested it. Also, the refund will be initiated within 24 hours and will be reflected within 3-5 working days in your bank account.

[Savana @savanaglobal]

@HariniS98993827 @Savana We get it. However our investigation is completed and this remains our final conclusion.

[Savana @savanaglobal]

@IshitaAmeta @UrbanicOfficial Hey! Sorry about this. However your return window ended already on 16th June and we unfortunately can't help with the return now.

[Savana @savanaglobal]

@Krittik99459832 Oops! That’s definitely not what we intended — so sorry for this! Drop us your order ID and we’ll get it checked ASAP and clear things out for you. Thanks for flagging it!

[Savana @savanaglobal]

@Hellocaptaion Hey hey! Totally get the frustration — waiting around is the worst. But good news: your order’s been delivered and we hope it was worth the wait. Looks like things are finally sorted! If anything’s still off — we’re right here, always ready to help.

[Savana @savanaglobal]

@minhazspeaks Hey, we're really sorry about the delay — we know this isn't the experience you were expecting. At the moment, we're facing some unforeseen warehouse-related issues, which have unfortunately impacted the processing. We're on it, and we'll keep pushing to have your order reach you

[Savana @savanaglobal]

@vasubansal23 @savana_india @Urbanic_India Oops! That’s definitely not what we intended — so sorry for this! Drop us your order ID and we’ll get it checked ASAP and clear things out for you. Thanks for flagging it!

[Savana @savanaglobal]

@MARIYAM80751458 @Urbanic_India Hey! Sorry about the issue. As checked your order has already been picked which was damaged and refunded too!

[Savana @savanaglobal]

@Heyina646299 Oops! That’s definitely not what we intended — so sorry for this! Drop us your order ID and we’ll get it checked ASAP and clear things out for you. Thanks for flagging it!

[Savana @savanaglobal]

@HariniS98993827 @Savana Hi, We reviewed the return with our warehouse team and checked the unpackaging video. We can confirm that only the Pullover Sweatshirt was received. As the other claimed items were not received, we are unable to process a refund for them. Thank you for your understanding.

[Savana @savanaglobal]

@iamayushdubey_ Hey! The refund has been completed from our end. Please check your bank acc statement for the same as it won't reflect in any UPI app.

[Savana @savanaglobal]

@ExploreWit20328 @UrbanicOfficial Hey! So sorry for the trouble — we know this isn’t what you expected. Your order was returned to us due to delivery issues or failed attempts. Also, the refund has been initiated within 24 hours and will be reflected within 3-5 working days in your bank account.

[Savana @savanaglobal]

@priyankara_brb After careful review, we regret to inform you that we are unable to approve your return request based on the packing video and quality control (QC) check we conducted.

[Savana @savanaglobal]

@elizabethmm_ @delhivery Hey! Sorry to hear this. However as checked the order shows as delivered back on 6th Jun and it's already been more than 8 days today. May I know why didn't you report it earlier?