Saurabh Anand

I work on the browser with a fiery tail

[Saurabh Anand @sawrubh]

@Livpure_India Still no resolution for a case which has been pending since weeks now.

[Saurabh Anand @sawrubh]

Absolutely horrible experience with @Livpure_India, RO got picked up 1 week back, still their system shows pickup pending, haven’t received the refund as well. Pickup boy asks to contact customer care, customer care gives false timelines for resolution.

[Saurabh Anand @sawrubh]

@Livpure_India Haven't received any calls nor my refund. It has been 10 days since the RO was picked up. You guys have taken away my RO and my money. Grade A daylight robbery.

[Saurabh Anand @sawrubh]

@Livpure_India I have shared my contact number with you in your DM.

[Saurabh Anand @sawrubh]

@theniyo I had to pause my onboarding for certain reasons but later when I tried to resume, the app stayed stuck at the loading animation. I have been trying to get this issue resolve for over 2 weeks now but no luck. No response on ticket 2165335.

[Saurabh Anand @sawrubh]

@kreditbee fed up of you guys calling me up from different numbers telling me that my personal loan has been approved even though I didn’t request for it. I have received around 50 calls till now from 22 different numbers.

[Saurabh Anand @sawrubh]

@NammaBESCOM there is a mismatch between the physical bill for July and the dues showing online when I go to pay. It seems like the June amount is also included in the dues even though the payment for that was already made on time. Please help.

[Saurabh Anand @sawrubh]

@zebpaysupport is the issue with FIAT withdrawals resolved now?

[Saurabh Anand @sawrubh]

@sunnythakkar10 @zebpaysupport I have been waiting for 45 days and they finally left no option but to cancel the withdrawal. When I did that, I got an automatic email stating the funds would be back in my wallet in 12-24 hours. It has been 48+ hours and I haven't received the funds. Don't trust them.

[Saurabh Anand @sawrubh]

@nobrokercom @AmitKumarA absolutely horrible customer support, Mayank Jha, Kartik Jairam have been promising me a refund for my payment for more than 8 days now to no effect. Filing a consumer complaint now with the National Consumer Helpline.

[Saurabh Anand @sawrubh]

@BlackbyCleartax @architgupta this is the exact sort of attitude which starts the fall of trust of consumers in modern day startups.

[Saurabh Anand @sawrubh]

@BlackbyCleartax absolutely terrible experience with the ClearTax support team when trying to resolve the issue about the redeemed mutual fund amount not reflecting in my bank account after 2 weeks. Moving myself and entire family away immediately to Coin by Zerodha.

[Saurabh Anand @sawrubh]

@BlackbyCleartax So now you guys are ignoring my tweets, you have disabled the ability of people to send you DMs, I’m proceeding to file an official complaint with the authorities.

[Saurabh Anand @sawrubh]

@AxisMutualFund No response to my messages and false claims about the transaction being credited. Can’t believe you guys have fallen to such levels now.

[Saurabh Anand @sawrubh]

@AxisMutualFund redemption done on 29th March still hasn't been credited to my bank account, even after 16 days. Terrible experience, will make sure to inform everyone I know to stay away from you guys. No response from the customer support.

[Saurabh Anand @sawrubh]

@AxisMutualFund Sent it to you over DM.

[Saurabh Anand @sawrubh]

@BlackbyCleartax It says you cannot be messaged. Waiting for your DM.

[Saurabh Anand @sawrubh]

@BlackbyCleartax I don’t see the option to send you a DM. Please send me a DM instead.

[Saurabh Anand @sawrubh]

@slice_cares I have had one of the worst customer service experience with Slice, with no one responding to my concern for the past 6 days. Not sure why you guys consider yourself the next credit card challenger if you aren't even able to offer proper support.

[Saurabh Anand @sawrubh]

To give some context, a similar package shipped 1 week afterwards via DHL arrived within 4 days.

[Saurabh Anand @sawrubh]

@FedExIndia absolutely terrible experience with FedEx. A shipment received in Bangalore on 17th has been stuck there since then. The point of contact, Kanni from FedEx is extremely non-responsive, has made sure to give a non-functioning phone number.