Scopely Explore

Official X support account for Scopely Explore: @pokemongoapp, @pikminbloom, @mh_now_en and #Wayfarer. For JP support @EXPSupportJP, KO Support @EXPSupportKO.

[Scopely Explore @ScopelyExplore]

Update your contact list! @niantichelp is now @ScopelyExplore, but our name is the only thing that’s changing. We will still be making critical updates and announcements for @pokemongoapp, @pikminbloom, @mh_now_en and #Wayfarer and replying to your questions and DMs.

[Scopely Explore @ScopelyExplore]

@JVarela28 Appreciate your passion for the community, Juanma! For updates or questions regarding the Community Ambassador Program, reach out directly to our dedicated team at [[email protected]]. They'll be happy to look into this for you. Thank you! ^SF

[Scopely Explore @ScopelyExplore]

@richtigsinnlos Thanks for reporting this, Jim! We're aware that some previously purchased avatar items are currently showing up as unpurchased in the Shop inventory. We are actively investigating this issue, and we advise against repurchasing them in the interim. Appreciate your patience! ^SF

[Scopely Explore @ScopelyExplore]

Update your contact list! @niantichelp is now @ScopelyExplore, but our name is the only thing that’s changing. We will still be making critical updates and announcements for @pokemongoapp, @pikminbloom, @mh_now_en and #Wayfarer and replying to your questions and DMs.

[Scopely Explore @ScopelyExplore]

@denverdaytimer Thank you for sharing your feedback on Remy's interaction, Bob! To look into the issue you encounter during the Raid Battle, please send us a DM with your Trainer Nickname and associated email address. Hope to hear from you soon! ^SC https://t.co/7SP6YbcceZ

[Scopely Explore @ScopelyExplore]

@NAMA692764 Sorry to hear about your Raid Battle experience, Trainer! Please make sure to follow our troubleshooting guide (https://t.co/J8imNFlAD3) to minimize such issues in the future. Also, we've requested some info via DM. Please take a look, thanks! ^SC

[Scopely Explore @ScopelyExplore]

@TrueCrispies Sorry to hear that, Ryan! Please follow our troubleshooting guide (https://t.co/J8imNFlAD3) and check if you're able to participate in the battles. If the issue continues, reach out to us with a screen recording so we can take a look and investigate further. Thanks! ^SC

[Scopely Explore @ScopelyExplore]

@joashpatatas Hi Joash! Please claim all the stacked reward encounters in your account and check if that resolves the issue, as stacking rewards is not an intended feature. If the issue with the Field Research reward continues, let us know. Thanks! ^SC

[Scopely Explore @ScopelyExplore]

@M47256423 We'll look into this, Trainer! Usually, the GO Pass Deluxe comes with an expiration date, and rewards must be collected before it ends.

Please DM us your Trainer Nickname, associated email address, and purchase details so we can investigate this further for you! ^SF https://t.co/7SP6YbcceZ

[Scopely Explore @ScopelyExplore]

@twicetot Thanks for reporting this, Mara! We're aware that some previously purchased avatar items are currently showing up as unpurchased in the Shop inventory. We are actively investigating this issue, and we advise against repurchasing them in the interim. Appreciate your patience! ^SF