Trisha McAuley OBE

Consumer expert & non exec director tweeting in a personal capacity.

[ScotlandsMountains @steamingboots]

Dawn approaches towards #glencoe on the 2nd

[Trisha McAuley OBE @scotconsumer]

@HiltonHonors It's great when it works but when it doesn't Hilton Honors don't want to know

[Trisha McAuley OBE @scotconsumer]

And I have to say how refreshing it is to see again normal constructive and informative discourse on social media rather than the hate that is dominating what I see on X. I'll be closing my X account soon. Follow me on @scotconsumer.bsky.social
or let me have your Bluesky handle.

[Trisha McAuley OBE @scotconsumer]

I'm now on Bluesky @scotconsumer.bsky.social

[Trisha McAuley OBE @scotconsumer]

@HiltonHonors is there a reason why the app wouldn't let me do a digital check in twice this week on 2 different reservations? Wouldn't verify saved card I use all the time nor 3 alternative cards that were accepted elsewhere. Contact phone number for help also unobtainable.

[Trisha McAuley OBE @scotconsumer]

@fuelpovertyguru Congratulations both. X

[Trisha McAuley OBE @scotconsumer]

The Strategic Panel's views on Ofwat's PR24 Draft Determinations and how water company investment plans can best meet the needs and priorities of business customers.

[MOSL @MOSL_]

The Strategic Panel has published its response to @Ofwat's consultation on its draft determinations on wholesalers' investment plans for PR24. https://t.co/SWqSXkDivQ

[Trisha McAuley OBE @scotconsumer]

@British_Airways 9 hours after you cancelled my flight with no info you have sent me a new flight booking after I've already had to buy new tickets to get home. No mention of your legal responsibility to find me food and accommodation. I need help and fair advice please.

[Trisha McAuley OBE @scotconsumer]

@British_Airways shocking service @ Nice Airport today & cancelled BA0347 to Heathrow. No BA rep/ information to help people travelling all over the world. Some crying. Vulnerable customers. I paid you a lot of money for club Europe ticket & had to pay more to book flights/hotel.

[Trisha McAuley OBE @scotconsumer]

@British_Airways shocking service @ Nice Airport today & cancelled BA0347 to Heathrow. No BA rep/ information to help people travelling all over the world. Some crying. Vulnerable customers. I paid you a lot of money for club Europe ticket & had to pay more to book flights/hotel.

[Trisha McAuley OBE @scotconsumer]

More detail on investment priorities for Great British Energy.
https://t.co/Hg1RL3YnUW

[Trisha McAuley OBE @scotconsumer]

@martin_coppack @unibirmingham @UoBCHASM Congratulations, and so well deserved, Martin.

[Chris Stark @StarkClimate]

I have some news…

[Trisha McAuley OBE @scotconsumer]

As Chair, delighted to see the publication of the Strategic Panel's draft Roadmap to a Flourishing Market for the business retail water market in England, the largest market of its kind.

[MOSL @MOSL_]

The Strategic Panel has published the consultation to its draft Roadmap to a Flourishing Market - setting out the actions needed to make the market thrive!

Find out more and share your views:
https://t.co/SgIzOQ5l0g

[Trisha McAuley OBE @scotconsumer]

@broadreachltd @IoD_Scotland @cat_mcwilliam @nathalieagnew Apologies, Julie. I'll be in London - sod's law.

[Robert Samson @Rsamson63]

Positive meetings with @ScotRail and @railandroad earlier today. Outline their plans for improving rail services and role in regulation and consumer role.

[Trisha McAuley OBE @scotconsumer]

https://t.co/QTRSe9OZlW

[Which? Press Office @WhichPress]

The “Big Four” mobile phone providers have been outshone by smaller rivals offering better value for money in the annual @WhichUK survey. Read @tash_wynarczyk's article on the findings at the link below✍️ https://t.co/SyckwsBlG3

[Trisha McAuley OBE @scotconsumer]

Recommended.

[Which? Money @WhichMoney]

New Which? research reveals that car insurance customers who can’t afford to pay for a year up front are penalised with eye-watering rates of interest when paying monthly.
https://t.co/IwHK65Fhsi

[Trisha McAuley OBE @scotconsumer]

Positano, Capri, Amalfi Coast