This account isn't going live again - I still can't be bothered rewriting the RTbot - but that tweet from @ScotRail is a perfect example of why it's not really needed any more. ScotRail do excellent work over social media and don't need me harassing them (any more).
But while I'm here, here's a fun fact: many years ago my mum was responsible for social media for a company in a related industry to @ScotRail and visited their offices to see how they did things. She was mortified to see them call out this account specifically!
@Haway_The_Lads Straight people aren't punched in the face for holding hands with their life partner, nor are the executed in other countries simply for being straight. Please educate yourself on the matter before commenting such nonsense. ^Ste