Scott Gluck

#CRM #CustServ Professional. Views are my own and not endorsed by my company

[Scott Gluck @scott_gluck]

@Xfinity I thought that ordering service online and picking it up in store would save me time. Why am I in a queue with people who are signing up for service?

[Scott Gluck @scott_gluck]

@NJTRANSIT when are you going to have a train stop in Hamilton going to NYC? The last 3 have bypassed this stop?

[Scott Gluck @scott_gluck]

@AmericanAir unbelievable, plane was in the hangar overnight.. still delayed

[Scott Gluck @scott_gluck]

@AmericanAir... Um... I’m still on the ground... we haven’t departed yet..

[Scott Gluck @scott_gluck]

@mtanow7 No

[Scott Gluck @scott_gluck]

@mtanow7 where the heck is the 7 going from Grand Central to NYC Penn? Been waiting 15 minutes...

[Scott Gluck @scott_gluck]

@AmericanAir waiting on crew again? Flight2333. Ridiculous. It can’t just be my flights. @Delta do you reciprocate status if I switch airlines? Platinum on American.. so I travel frequently

[Scott Gluck @scott_gluck]

@AmericanAir next time I’m running late, can you push out the departure time?? Or do you only do it when pilots are late ?

[Scott Gluck @scott_gluck]

@AmericanAir I see this is how you keep your departure rate up.. hmm... on tarmac.. haven’t departed yet..

[Scott Gluck @scott_gluck]

#PHL ridiculous TSA line. Get more help at A terminal.

[Scott Gluck @scott_gluck]

@NJTRANSIT how long do we expect the trains to be delayed out of Penn Station? Should the travelers can it out of NYC?

[Scott Gluck @scott_gluck]

@Super70sSports How did I live 40+ years and never see this

[Scott Gluck @scott_gluck]

@americanair what is flying policy for passengers getting sick in trashcan in the terminal? #IBetterNotGetSick

[Scott Gluck @scott_gluck]

@Avis waiting at counter in Miami 30 minutes waiting 4 car... after train broken getting to car rental. What does reservation mean to you.

[Scott Gluck @scott_gluck]

Happy Birthday @RyanGluck15

[Scott Gluck @scott_gluck]

@aaron_holland1 @Supermanus_ @RyanGluck15 I’m looking nice and tan..

[Forbes @Forbes]

Walmart, Pepsi, Coca-Cola & Nestle are donating 6.5 million bottles of water to public schoolkids in Flint, Mich. https://t.co/Lzfm7GsGk1

[Scott Gluck @scott_gluck]

@RyanGluck15 @CollegeGameDay @Temple_FB #BeatND https://t.co/jiYmscyacU

[Scott Gluck @scott_gluck]

@CollegeGameDay time to come to Philly.. NCAA Power Rankings has 4 from AAC. #Temple #Memphis #Houston #Navy https://t.co/6zs8OwaEGS

[Scott Gluck @scott_gluck]

@AmericanAir managing reservation on-line to change flight, link says $75 same day change, call - not @USAirways policy - $300, #mergerFail