Scott Hague

Learning & Insight Manager for @hertspolice. Developing new digital platforms to help #engage, listen and learn from callers, communities and victims #cx #echo

[HertsCommissioner @HertsPCC]

Ever wondered who makes sure people in police custody are treated fairly?

Meet Hertfordshire’s Independent Custody Visitors (ICVs), dedicated volunteers who check detainees’ welfare, rights, and wellbeing on every visit.

They’re also a crucial part of our scrutiny system, feeding back concerns and helping us improve how custody operates.

 🫵 We're now recruiting
If you’re passionate about fairness, community oversight, and making a real difference, consider joining our team of volunteers.

Help us keep custody safe, respectful and accountable.

👉 Learn more and apply to be an Independent Custody Visitor on our website.

🔗https://t.co/awhU5Vek1u

[Scott Hague @scotthague]

@AnglianWater Thank you. We are still without water, is there a resolution time?

[Scott Hague @scotthague]

@AnglianWater we’ve lost water MK45 5EN as well as parts of the village.

[Scott Hague @scotthague]

@ITVXhelp just going to watch the last episode of Trigger Point and ITVX goes down!!

[Scott Hague @scotthague]

@EastHertsPolice An excellent community engagement initiative, allowing residents to tell their local police what matters most to them where they live 💭 All comments are read and reviewed by your local officers 👮‍♂️

[Scott Hague @scotthague]

@StAlbansPolice Don’t forget, you can tell 💬 your local police what you think they should be focusing on by using echo; your local police feedback site.

Visit 👉 https://t.co/4Oe7qxaOPY

Remember to add as much detail as you can such as road and street names, locations, time of day etc

[Scott Hague @scotthague]

@EastHertsPolice Excellent signposting and a really useful and informative source of information for anybody experienced with or worried about ASB

[Scott Hague @scotthague]

@HertsmerePolice Remember if you can’t make the event you can still tell your local police in Potter Bar 💬 what you think they should be focusing on where you live here 👉🏼 https://t.co/8rqioyIl8L 👨🏼‍💻✅

[Scott Hague @scotthague]

@WatfordPolice Don’t forget, you can tell 💬 your local police what you think they should be focusing on by visiting your local page 👉 https://t.co/PE4ONUOLvQ

Remember to add as much detail as you can such as road and street names, time of day etc

[Scott Hague @scotthague]

@shaunpmurray49 @StAlbansPolice Don’t forget, you can tell 💬 your local police what you think they should be focusing on by visiting your local community police page 👉 https://t.co/4Oe7qxbmFw

Remember to add as much detail as you can such as road and street names, time of day etc 👍🏼

[Scott Hague @scotthague]

@20sforDigswell @WelHatPolice @hertscc @tony_kingsbury Don’t forget, you can tell 💬 your local police what you think they should be focusing on by visiting your local page 👉 https://t.co/HWAarJErN9

Remember to add as much detail as you can such as road and street names, time of day etc

[Scott Hague @scotthague]

@WelHatPolice Don’t forget, you can tell 💬 your local police what you think they should be focusing on by visiting your local page 👉 https://t.co/HWAarJErN9

Remember to add as much detail as you can such as road and street names, time of day etc

[Scott Hague @scotthague]

@EastHertsPolice Don’t forget, you can tell 💬 your local police what you think they should be focusing on by visiting https://t.co/GszZWgpb3L 👨🏼‍💻✅

[Scott Hague @scotthague]

@EastHertsPolice Love the echo link ✅

[Scott Hague @scotthague]

We’re very excited for tonight’s award ceremony in London where we are up for not one, or two but three Customer Engagement awards 🚀 ⭐️

1. Best use of Voice of the Customer
2. Best use of Customer Insight
3. Best Customer Contact Strategy

#EngageAwards @HertsPolice

[Scott Hague @scotthague]

@CallofDuty as a Tinnitus sufferer and, life long gamer, this is one of the best settings I’ve ever seen.

Thank you so much, it makes a big difference, genuinely @BritishTinnitus #tinnitus

[Scott Hague @scotthague]

We made the final of the National Customer #engagement Awards 🤩

Best Use of Customer Insight
Best Use of Voice of the Customer
Best Customer Contact Strategy

Amazing that we’re against high street brands like NatWest, Sky, Sage, Bupa, Virgin Media O2.

https://t.co/HhLn6fOX1P

[Scott Hague @scotthague]

@TravisCharest @avpgalaxy Looks amazing - when is the book released?

[Scott Hague @scotthague]

@Lord_Sugar A giant eel?