Scott

[Scott @scottinmena]

@cattiva862 @bookingcom oddly, all the private messages I have with them in the chat have disappeared...

[Scott @scottinmena]

@bookingcom Actually, it is about the issue and the approach. The issue is that I was told one thing by customer services, and then https://t.co/EL476Vi76A has gone back on its position and refusing to honour its commitment. That's the wrong approach. Read the DM, same story.

[Scott @scottinmena]

@peoplearestrnge @bookingcom ah, 2 months for me too... better to be seated while you wait.

[Scott @scottinmena]

@bookingcom Thank you for finally responding. I'll DM you the details. No offensive comments from me, so a bit weird you say that. Lots of people with the same issues it seems.

[Scott @scottinmena]

@bookingcom #4 Trips to the small claims courts?

[Scott @scottinmena]

@bookingcom I would travel for the refund you owe me.

[Booking.com @bookingcom]

We've been keeping you on your toes but today is the day we will be sharing our 7 Travel Predictions for 2022. Keep your eyes peeled! 👀

[Scott @scottinmena]

@MadebyMaider @bookingcom Daily occurrence a https://t.co/EL476VzIva - promised of refunds, tricking customers and not refunding.

[Scott @scottinmena]

@bookingcom Who have you promised refunds to but not honoured today?

[Scott @scottinmena]

@MadebyMaider @bookingcom DO NOT TRUST THEM IF THEY SAY THEY BOOK ALTERNATIVE AND THEY WILL REFUND. https://t.co/xx4GW5ASgO tricked me into booking again with them and now won't refund. Going against their word. Lies.

[Scott @scottinmena]

@zapo_crazyouths @bookingcom @MadebyMaider even less good at paying out agreed refunds. https://t.co/xx4GW5ASgO isn't the same as it used to me. so sad.

[Scott @scottinmena]

@A7md36834068 @bookingcom @Tripadvisor @Expedia when https://t.co/EL476Vi76A says to DM them the booking number on twitter so they will sort it, don't expect them to respond to the DM either.

[Scott @scottinmena]

@bookingcom @Airbnb
I just had to cancel a hotel on Airbnb - instant refund. Looking at you @bookingcom and the 70 days of excuses and non-payment of the agreed refund. Airbnb customer service so much better than @bookingcom

[Scott @scottinmena]

@hodskeg @bookingcom Good luck - https://t.co/xx4GW5jhpg promised me a 3200 EUR refund on a call, confirmed it in writing and now refuse to pay it.

[Scott @scottinmena]

@Andrea97450414 @bookingcom same story here. https://t.co/xx4GW5jhpg promised me a 3200 EUR refund on a call, confirmed it in writing and now refuse to pay it.

[Scott @scottinmena]

@RuthRuthh @bookingcom maybe try Glenn [email protected]

[Scott @scottinmena]

@bookingcom State of Denial. State of Denial, Non payment of agreed refund/compensation?