SCSS16

Social Customer Service Summit is a two-day conference and workshop that explores the growing integration of social and digital in the customer space.

[SCSS16 @SCSSummit]

An introduction to chatbots: the future of customer engagement https://t.co/qKnhsLXyNt via @oursocialtimes

[SCSS16 @SCSSummit]

How to provide effective omni-channel customer service https://t.co/id40hSIXd8 via @oursocialtimes @martinhw

[SCSS16 @SCSSummit]

7 Tips to Stay on Top of Social Media Customer Service https://t.co/xXn04fC82O via @jeffbullas @conversocial

[SCSS16 @SCSSummit]

The state of #socialcustcare @ #SCSS16 by @guy1067 on @LinkedIn https://t.co/txnYxGtL0q

[SCSS16 @SCSSummit]

14 Essential Social Customer Service Strategy Insights #SCSS16 #socialcs https://t.co/VjfSxK9fxq

[SCSS16 @SCSSummit]

All ready for day 2 #SCSS16

[Thomas Power @thomaspower]

.@TravelexUK it's (customer) genius and you're equally remarkable to play it ...this is #ORS in action #SCSS16 #superstories @sabrodriguez1

[SCSS16 @SCSSummit]

@sabrodriguez1 sharing an interesting case study with our audience here at #SCSS16

[Our Social Times @oursocialtimes]

Challenge time! Our attendees devise an advanced #socialcustomerservice strategy. Prizes for the best #SCSS16

[SCSS16 @SCSSummit]

By 2020, 90% of customer service will happen through social media. Insights from @HP now at #SCSS16

[SCSS16 @SCSSummit]

TfL's plan for the future! @ssgssg #SCSS16

[Thomas Power @thomaspower]

Social media is about empowering customers says @TfL I really like that #SCSS16

[SCSS16 @SCSSummit]

@lbrynleyjones is now on the stage talking about Facebook's in-platform service opportunities #SCSS16

[SCSS16 @SCSSummit]

All here and ready to start this year's Social Customer Service Summit! #SCSS16

[SCSS16 @SCSSummit]

@iadvize enables https://t.co/FYyC30WHUk to provide customer service via Facebook Messenger https://t.co/ZXZfRxDFSW

[Our Social Times @oursocialtimes]

Amazing brands coming to #SCSS16: Vodafone, IBM, O2, TSB, Citi, Estee Lauder, HP, Microsoft: https://t.co/q5xEkh4jUa

[SCSS16 @SCSSummit]

Interview: How HP is Developing an Omni-channel Customer Service Strategy https://t.co/4OYsVwvgAF #SCSS16

[SCSS16 @SCSSummit]

Tweeting Commuters: How Transport for London Manages Social Customer Service https://t.co/BfZ8tHmfsj

[Jagrit Malhotra @CB_Engage]

Thrilled to be Gold Partner of the @oursocialtimes Social Customer Service Summit! https://t.co/yWwuJ4YlSy #SCSS16

[SCSS16 @SCSSummit]

Just 2 more weeks to go until Social Customer Service Summit! Have you got your ticket yet? https://t.co/N29XLFhwBS