Steve Kraus

Head of Marketing
Listen - Learn - Grow - Repeat

[TechCrunch @TechCrunch]

Hi Marley raises $25M to fund its AI-powered communication platform for the insurance industry https://t.co/XQXgUpSra1 by @bayareawriter

[Steve Kraus @sdkraus01]

Let's Grow! W/ latest funding @HiMarleyInc will reinvent the insurance experience. Pleased to add @gordonritter @emergencecap & @BrewerLaneVC to a world class group of investment partners @BainCapVC @GreenspringVC @UnderscoreVC @trueventures - ⬆️passion + ⬆️performance = ⬆️fun

[Hi Marley @HiMarleyInc]

Hi Marley closes Series B funding, led by @emergencecap, with Founder & General Partner @gordonritter taking a seat on Hi Marley’s Board. We’re excited to grow our team & enhance our solution to empower more #insuranceproviders to protect people, simply. https://t.co/rFQuPsXpXI

[Hi Marley @HiMarleyInc]

Looking for a new #marketing opportunity at a fun company that truly lives by its core values? Apply today. https://t.co/9yR4mRm23C

#hiring #lovewhereyouwork #marketingjob #jobsearch #careers #jobopening #Bostonjobs

[Hi Marley @HiMarleyInc]

We're excited to welcome Hi Marley’s new Head of Marketing, @sdkraus01, who’s fresh perspectives and deep industry knowledge will help take us to our next stage of growth! https://t.co/Y9XfYTAjPf

[Kate Leggett @kateleggett]

The pandemic has made voice calls more urgent; and has made customer service more strategically important. Come to our webinar!
#cctr; #custserv; #cx

[Steve Kraus @sdkraus01]

What Did You Miss at ICMI Contact Centre Expo 2020? @CogitoCorp 's W in the Best New Technology Solution Category... https://t.co/Mbz3dGT5up via @uctodaynews

[Steve Kraus @sdkraus01]

@charlieisaacs @UnitingmindsS @salesforce Maybe there is some #AI in those dancing shoes

[John Kanarowski @jkan]

Great article in https://t.co/kOGcUYJmrQ on voice technology – see what @sdkraus01 has to say about how it is being used to elevate the call center experience here: https://t.co/IXjYeILIXV

[Joshua Feast @joshuafeast]

In order to successfully wield #EQ tech for the better of your business, you must use it with the intent of augmenting, not replacing human ability. My colleague @sdkraus01 explains: https://t.co/I4pA5UqQXY

[Steve Kraus @sdkraus01]

I have both sent and received a number of - We are all in this together messages - And while i believe in and appreciate all this togetherness -- I am not going to lie, I F@!cking hate Covid19

[PAN @PANcomm]

@sdkraus01 from @CogitoCorp: “Over time, does #technology become a competitive advantage? Will tech impact the ability to be hired, for example?” @PRSABoston

[Steve Kraus @sdkraus01]

Cogito Partners with Concentrix https://t.co/eknP9hEQkQ

[Hayden Field @haydenfield]

For months, I've been reporting on AI tools created to make us "more human," in effect, by aiming to help tap into empathy & compassion. Ex.- One startup analyzes empathy levels for customer service reps. Here's a look at existing tech & its implications. https://t.co/edVzJdwLFX

[Alejandro de la Garza @AlexSdelaGarza]

Workplace AIs are starting to tell employees what to do, including "coaching" call center agents in real time. My piece on our changing relationship with AI:
https://t.co/G1Bq1kc5Ft

[Steve Kraus @sdkraus01]

@JetBlue weak showing today for flight 2577 from Boston to Vegas. No first officer. That’s ok I wanted to get up at 4:30am...maybe next time you can call me and give me two hours to get to the airport .

[Steve Kraus @sdkraus01]

@JimmyPawelski , I assume you would put @CogitoCorp #1. The 17 most prestigious internships anyone would be lucky to get https://t.co/PU1jzMqent via @businessinsider . #jimmytheintern

[Qorus @WeAreQorus]

Gold winner in Best #CX, product or service category at #InsAwards18 is @MetLife! Congrats to all the winning team! 👏🎉🏆 @MetLifeCares @AccentureIns

[Avaya @Avaya]

Thrilled to announce our investment in @CogitoCorp to further integrate #AI in our #contactcenter solutions https://t.co/aPSMOAHKvP #technology