Sean Batten

I'm a software developer and award winning photographer. You can find my work on Flickr and views are my own, I didn't borrow them.

[Sean Batten @sean_batten]

It's crazy how even the virtual assistant isn't available!

[Sean Batten @sean_batten]

It's ridiculous that @InterfloraUK provide no way to let you cancel an order just after making it (when you realise there's a mistake) and they also don't have anyone available on their live chat to talk to.

Terrible customer service.

[Sean Batten @sean_batten]

Every Wednesday morning a man barges through the barriers at Surbiton station and catches the London bound 06:57 train, and yet at no point do staff intervene.
@SW_Help #surbiton #KingstonUponThames

[Sean Batten @sean_batten]

If you’re planning to buy footwear today then avoid @SKECHERS_UK particularly their Kingston upon Thames branch where the customer service is truly terrible.

[Sean Batten @sean_batten]

The @InterfloraUK website is badly designed and make it easy to miss the delivery date stage when ordering.

And what's even more annoying is that they don't give you the option to cancel the order, which is poor customer service.

[Sean Batten @sean_batten]

@DeliverooHelp @Deliveroo @FiveGuys Done

[Sean Batten @sean_batten]

Dear @Deliveroo have you ever considered delivering hot food?
#badservice

And @FiveGuys do you really want customers getting cold food?

[Sean Batten @sean_batten]

Don’t bother paying extra for @Deliveroo priority delivery, it’s a con.

[Sean Batten @sean_batten]

Another week another cold order from @Deliveroo

This is becoming a regular occurrence, probably because the delivery driver is doing multiple drop offs. I guess it’s time to switch to @JustEatUK

#badservice #coldfood

[Sean Batten @sean_batten]

Given how much a Smeg fridge costs it’s disappointing they don’t provide a tool to easily adjust the front feet to level the fridge ☹️

[Sean Batten @sean_batten]

Many thanks to Tansaim at @britishgas for looking into this.
#greatservice

[Sean Batten @sean_batten]

Really getting messed around by @britishgas home care. They’re meant to do an initial boiler inspection when taking on a new boiler but are telling me I’ve got to wait until March 2025 even though there’s a British Gas engineer coming next week to do fix the flue!!!

[Sean Batten @sean_batten]

Another day of water issues in Surbiton ☹️
@thameswater

[Sean Batten @sean_batten]

Can @SW_Help have a word with whoever drives the 06:57 from Surbiton about where he stops on the platform. It’s been all over the place for a week and causes people to start running around when the carriage doesn’t stop where it usually does.

[Sean Batten @sean_batten]

. @rightmove - Your pages don't render correctly in Firefox. Once you've done a search and have the results on screen the filter bar (location, price, property type etc) isn't shown.

[DobingDesign @DobingDesign]

.@UNIQLO_UK don’t con people into wasting your time downloading your app to not receive a £5 discount. I was told I would get this if I did this just now. You’ve wasted my time and also got my details under false pretense.

[Sean Batten @sean_batten]

@SW_Help Up until recently it was scheduled as a 12 car service. Why has it changed?

[Sean Batten @sean_batten]

Dear @SW_Help can we please have our 12 carriage train back on the 07:07 from Surbiton? It’s been missing for several weeks now…

[Sean Batten @sean_batten]

So, after 5 weeks and various exchanges @CotswoldOutdoor tell me the item I want to buy (large Rab Flex 2) is sold out and they won't be getting any more from the supplier.

Which is odd as they're still taking orders for it. There's something very unprofessional going on here.

[Sean Batten @sean_batten]

@Glenn_Kelly83 @CotswoldOutdoor It’s been 5 weeks for me! Their customer service has really gone downhill.