Öyle bir duygunun içindeyim ki ne olacağını ben de bilmiyorum. Akışa bıraktım kendimi… Üzmeden ve yormadan… bazı insanları hep güzel hatırlamak istersin.
@bookingcom Dear https://t.co/ZBjAFsmsXb Support Team,
I am writing to file a complaint regarding a property in Córdoba, Spain, connected to my recent reservation.
We would like this situation to be reviewed and for our complaint to be recorded regarding the property’s rigid payment demands and lack of flexibility.
Thank you for your assistance.
We felt this was very unreasonable and not customer-friendly, especially considering we had already paid part of the fee and were physically travelling from Madrid to Córdoba by car.
We initially made a reservation through Booking and paid €25, which we later understood was a cleaning fee. Due to our late arrival to Córdoba that evening, we cancelled the reservation via Booking. However, since we had already paid €25 and did not want this money to go to
The property administrator insisted that the full payment had to be made via online bank transfer before 10 PM and refused any alternative payment methods. We explained that we do not have a Spanish bank account and offered to pay in cash or by card in person, but they refused to