Niladri Shekar Dutta

An INSEAD MBA, a UX Designer, loves winter, after-midnight, Pink Floyd, Hosseini, coffee, storytelling and this world

[Niladri Shekar Dutta @sekharnil_d]

@shweta5qtw Aane Jane aur time ka kharcha cover ho raha hain toh online is better. Else runnn to the shop!!!

[Niladri Shekar Dutta @sekharnil_d]

@kushika_twt Write to the CEO, find out the investors - angels or VCs & include them in the email with ss. I think the HR forgot to inform you & then at the 11th hour, they are washing their hands away by creating a situation. Email the investors if their money is safe with such unprofsnls.

[Niladri Shekar Dutta @sekharnil_d]

I should build a product that would aid the customers easily file complaints with the district courts and consumer forums. Currently it’s non intuitive & tedious process. This product would also give status updates. Besides with a nominal fees, one can even file a case. Thoughts?

[Niladri Shekar Dutta @sekharnil_d]

@ZEE5India How dumbfuck can your executive team be?

First you guys promise 3 screens simultaneously for FIFA WC, then suddenly @AmitGoenka_ @tejkarran realise math nehi baith raha.

But abhi toh damage is done. At least with 3 screens you guys could have gotten some ad revenues.

[Niladri Shekar Dutta @sekharnil_d]

@AmitGoenka_ Yes. We also need a petition to stop your draconian practices. 3 screens slyly reduced to one screen after payment. Any explanation mister??

[Niladri Shekar Dutta @sekharnil_d]

@conflictlens_ @Flipkart @consaff @nch1915 @jaagograhakjago @_Kalyan_K @Walmart Will do better hahaha 🤣

[Niladri Shekar Dutta @sekharnil_d]

@conflictlens_ @Flipkart @consaff @nch1915 @jaagograhakjago @_Kalyan_K run the company like this sir? Make me @Flipkart ‘s CEO @Walmart

[Niladri Shekar Dutta @sekharnil_d]

@flipkartsupport No specialist has done anything. What information is shared??

[Niladri Shekar Dutta @sekharnil_d]

Bought @OpenSecretSnack whole cashews from @Flipkart and ended up getting this shit. Extremely poor quality. There are spots on them.

On this order, I used a ₹100 coupon but there was no option of replacement. So the product was picked up, but didn’t get the coupon back.

[Niladri Shekar Dutta @sekharnil_d]

@flipkartsupport How would I see the T&Cs if your team doesn’t link the widget to the page. @_Kalyan_K this is what happens when you build a good product w/good engineers and then fire them when building products is done.

This is what your shit engineers do who works on maintenance of Flipkart.

[Niladri Shekar Dutta @sekharnil_d]

@flipkartsupport @_Kalyan_K your employees are asking me to check the T&Cs but these dumbos do not know that the widget where this offer is mentioned (the red-yellow widget) is NOT clickable.
Also my issue is not related to just the promotional discount, it’s also against the draconian policies

[Niladri Shekar Dutta @sekharnil_d]

@flipkartsupport I have already shared the details over DM. But it’s unfair that you guys will be sending shit products and then wash your hands away by saying seller is not approving and things like that.

@_Kalyan_K I guess you people own these dark stores. If it’s a 3rd party, pls ban them.

[Niladri Shekar Dutta @sekharnil_d]

@SwiggyCares Hey, please reply to this thread - https://t.co/FK7Dsss497

[Niladri Shekar Dutta @sekharnil_d]

Hey @SwiggyCares @harshamjty my last three orders 238275813466527 - the delivery boy defrauded by coming till the main gate of the apartment but didn’t eventually deliver it.

Then 237891617274656 where two delivery boys refused to deliver after collect the food from the resto.

[Niladri Shekar Dutta @sekharnil_d]

@SwiggyCares Oh yeah sure! I did slide into your DM but then you behave like the entitled crush who ghosted me. You guys have messed up so many times in the last few weeks. 4 out of my 5 orders were either delayed, stolen or not fulfilled on time. I have already have the OD IDs, please check.

[Niladri Shekar Dutta @sekharnil_d]

4 orders out of 5 delayed in 6 days, that’s a better conversion rate than @Cristiano in @ChampionsLeague

Btw we miss you @Cristiano in @ChampionsLeague ❤️❤️

[Niladri Shekar Dutta @sekharnil_d]

Hey @SwiggyCares @harshamjty my last three orders 238275813466527 - the delivery boy defrauded by coming till the main gate of the apartment but didn’t eventually deliver it.

Then 237891617274656 where two delivery boys refused to deliver after collect the food from the resto.

[Niladri Shekar Dutta @sekharnil_d]

@WeAreSwiggy @SwiggyCares @Swiggy @harshamjty may I have your attention please to this issue??

In every chat you people write such occurrences would not happen but it just happens the very next time??
OD 237891617274656, OD 238275813466527, OD 238433384523040, OD 238439716365613

[Niladri Shekar Dutta @sekharnil_d]

@SwiggyCares OD 238439716365613 was refunded but I literally had to hold back the delivery boy. I was asking repeatedly for the cancellation of the order after it was delayed for more than an hour and no DBs were assigned till then. But your scrappy app and your great support agent!God bless!

[Niladri Shekar Dutta @sekharnil_d]

@ankushjadhav90 @SwiggyCares @Swiggy @ankushjadhav90 bhai, yeh loyal customers ki loyalty test kar raha hain @harshamjty sir apne.

And god knows which draconian dictator creates their policies. Used to admire @Swiggy once, but now I feel most of their early adopters are fed up and are switching to @zomato or Ownly.