𝗔𝘀𝘀𝗲𝘀𝘀 𝗿𝗶𝘀𝗸𝘀? 𝗥𝗲𝘄𝗿𝗶𝘁𝗲 𝗰𝗹𝗮𝘂𝘀𝗲𝘀? 𝗠𝗮𝗸𝗲 𝘁𝗮𝗿𝗴𝗲𝘁𝗲𝗱 𝗰𝗵𝗮𝗻𝗴𝗲𝘀?
The practical use of 𝗔𝗜 𝘁𝗼 𝘀𝗮𝘃𝗲 𝘁𝗶𝗺𝗲 in our daily lives is something we care deeply about at Sendforsign.
...
meanwhile, what's happening with @sendforsign?
in February, we had our first-ever month in history where we hit the milestone of 600 active business users in 30 days. 644, to be precise.
The core of Sendforsign���s business: embedded solutions
While we’ve been concentrating on artificial intelligence recently, we view it strictly as a practical tool: how can it enhance the capabilities of our embedded components and infrastructure?
https://t.co/L7vNuabUYv
Third-Party Papers. Simplified.
In our AI Agent journey, we're not only focused on documents created and automated within Sendforsign but also on agreements initiated elsewhere. In fact, the majority of agreements are created outside of Sendforsign.
https://t.co/zhYwedTOkq
AI + API = Love
talk to anyone on our team, and you’ll quickly discover that the most exciting part of the AI era for us isn’t just that it can assist you in a more human-like way.
Emotions.
We've been conducting UX research on how AI is changing the lives and work of lawyers across various fields.
Do you know what problem they frequently mention?
Emotions.
The challenge of managing clients' emotions, as well as their own, when facing difficult changes in projects. How do they calm their clients? How do they convince them to let go? How do they reassure them that everything will eventually be alright?
Talking to people is truly the most magical part of a startup's journey.
🤔 Have you ever built your own custom CRM system?
I know there are many companies, both large and small, that have done this. I understand they chose to build their own CRM for a reason—each has unique needs, and one-size-fits-all solutions simply don’t work for them.
If your company is one of them, I have an offer for you: a flexible eSign API that just works and can be integrated into your CRM in just a few hours. Plus, there’s zero implementation cost for the next 5 clients, and our team will be available to support your developers throughout the process.
🧐 Why are we offering this?
We want to learn more about your specific needs. We've already worked with small to medium-sized businesses and were amazed by how unique their use cases are. We’d love to learn about yours, too.
😎 Why do you need it?
Most eSign APIs were built a long time ago and aren’t designed with a positive developer experience in mind. We know this firsthand. Sendforsign’s eSign API is flexible, modern, fast, and easy to implement. We know this from our customers, too 😊.
What you’ll get:
- A legally compliant eSign API.
- A contract builder and editor (branded and embedded right into your CRM!).
- A template builder (build templates from your PDFs, Word documents, or create from scratch).
- The ability to send and sign documents in various formats, including PDFs, Word documents.
- And many other features! Workflows, approvals, Q&A, and more.
If you're interested, feel free to reach out to me.
Today, we're releasing a highly requested feature for @sendforsign: customizable fields and recipient grouping.
This allows you to assign and reassign fields, control who is responsible for filling out specific fields, and navigate through them quickly.
Works seamlessly with both text contracts and PDFs. And all of this is available via the eSign API as well, of course.
Watch till the end! 🤍
How do I see the future of digital agreements?
I believe it will follow a similar path to other apps (especially banking apps) — they tend to evolve into "super apps." I think this is also the future for CLM and legal tools, as they too will develop into super apps.
Currently, there are hundreds of agreement tools, each addressing different parts of the user journey.
Let’s break them down and explore the trends in each area:
1️⃣ Contract management
This covers everything we think of as 'signing documents online.'
Pre-signature — contract builders, templates, file uploads, drafting in the browser, recipient management.
Negotiation — workflows, version control, redlining, collaborative work, track changes.
Post-signature — due date reminders, storage, search.
🤨 Trends in contract management:
The trends remain largely the same as I saw five years ago — every contract management tool aspires to be Microsoft Word but never quite achieves that, nor will they. This isn’t to say they shouldn’t try, but even with advancements in AI, it will take a long time to match what Word offers. And tbh I don't believe we even need that level of functionality in CLM tools.
2️⃣ eSign API + Integrations
More complex business cases require significant flexibility. Companies need to implement contracts directly within their workflows, triggering creation and sending based on specific events. They also need to store their data on-premises, without relying on the infrastructure provided by CLMs.
Another scenario involves tools enabling users to work with contracts through their UI. Take a tool like @deel, for example — eventually, they will need to choose between building contract management functionality in-house or finding an external solution to embed.
🤨 Trends in eSign API and integrations:
The market still lacks tools that prioritize the developer experience. Many existing tools were built years ago, with their APIs being an afterthought, leading to poor documentation and inadequate SDKs. Newer tools often lack maturity. It’s like using @SendGrid for emails — it was great until developers discovered @resend and never looked back.
This is the gap that @sendforsign was created to fill — we see substantial room for improvement in contract APIs.
3️⃣ Invoicing and integrated payments
Once you sign an agreement, a payment should follow. Whether it’s receivable or payable, it should all be managed in a unified system. If the payment doesn’t happen, there should be mechanisms in place to address it.
🤨 Trends in invoicing:
Many tools offer Stripe links and invoicing within contract management, but the experience is still disjointed. Even though invoices may exist within the same UI as contracts, they’re rarely integrated seamlessly. This is where CLMs need to evolve — seamless integration of payments and contracts is the future.
4️⃣ Legal co-pilots
This area is often viewed as separate from CLM. It involves data extraction, working with third-party documents, risk analysis, document drafting and comparison, intelligent search, governance, citations, cross-domain research… there’s a lot more to it than we often realize.
🤨 Trends in legal co-pilots:
AI, AI, AI — yes, it’s everywhere. We're at Sendforsign investing heavily in researching how AI can truly assist lawyers, and it's clear we're on the verge of a breakthrough. However, I'm not yet impressed with how tools like ChatGPT are currently used as legal co-pilots. While they save time in some cases, the real impact will come when AI is no longer just a feature but deeply integrated into legal processes as a core product. And that’s what excites me the most.
#legalops #contractmanagement
We've been experimenting with @elevenlabs to elevate our videos and promotional materials. And I'm quite impressed with how their AI voice generation works.
What do you think of the voice in this video - does it sound natural enough, or does it need improvement?
A while ago, one of the investors I was pitching to said, "Ah, designers as founders are always a red flag. You worry about gradients way more than about business."
I was wounded to the core! We never do that!
Update: today, we're launching a new onboarding for @sendforsign 😎
August just ended, and I forgot to mention... @sendforsign has just crossed 100 business clients!
Our updated statistics so far: development started in September 2023, public launch and first clients in April 2024, August 2024 — our first 100 clients. Thanks to the team!
As an infrastructure product, we're always looking for apps developers love for their UX. One of our favorites is @resend.
We recently launched @sendforsign's API sidebars, inspired by their slick design.
Plus, all of this is built with an API-first approach so you can start sending agreements from your backend in minutes, fully embeddable in your UI, featuring a pixel-perfect, minimalist design.
We have finally made PDFs fillable and signable. You might think, "So what? Everyone offers that." Yes, but Sendforsign is the only tool that won’t hassle you and can process your docs regardless of their format—whether it's a Word doc, PDF, or simple text.
🎯 It took us 4 months from @sendforsign incorporation and 9 months from the start of development to get our first paying customers, considering that we sell to businesses and don’t have self-service options.
What worked well and what didn't? 🧵
#buildinpublic