@AirCanada#lostbaggage no one is answering your phone lines and nowhere to email to get a response back. It’s day 3 for us here without our luggage. What’s the spend limit to buy clothes and necessities?
@GoemansApp Another beautiful email from Client Services. Right from the copy/paste template that probably every single customer receives from Goemans. I've already received 4 of these emails, doesn't sound/feel sincere anymore. #poorcustomerservice
@GoemansApp - waiting for my range since end of Jan. Delivery was est end of June. Week of delivery we received email it will be last week of July. We're in the last week of July and after emailing to find out when this week we are notified end of Sept! Horrible communication
@GoemansApp You found out in June a week before the customer is to receive the product that it was not arriving? And then again this week when it was supposed to be delivered to the customer you just realized you don't have the inventory? You should have a better line of sight on this delay.
@GoemansApp would like to do a curb side pickup at your woodbine location. Coordinating it with customer service is a complete nightmare. Still trying...
@City_of_Vaughan@mbmayor i waited over 5 weeks for my pool permit. My contractors work hard to build as fast as they could so we can enjoy what’s left of the summer. I’m now waiting over a week with no response for the final inspection. My contractor is getting the run around.
Mayor - is this normal? If t is this is unacceptable. If it’s not “normal” and this is because of covid then we need to figure out a better way to operate in this environment. It’s been 6 months and counting. Covid is not going away.
Ideally we should have been able to enjoy the pool mid August. Only a few weeks left before we have to close it. I’m not sure what the hold up is but the speed at which these departments operate at is extremely disappointing.