Sophie Fraser

[Sophie Fraser @SFraser123]

@JoJoMamanBebe ordered a birthday present nearly 2 weeks ago. Said 3-5 days. Still no sign. Absolutely shocking! Customer services said 3 days ago it would come next day. Unacceptable.

[Sophie Fraser @SFraser123]

@GWRHelp I’m booked on the 10.02 from London Paddington to Bath. Is this service likely to be cancelled? Pregnant and don’t want to risk the 1 hr tube journey if service is likely to be disrupted.

[Sophie Fraser @SFraser123]

@SkyHelpTeam Can you please give us an update on this London outage? Seriously frustrating, struggling to get work done because of your poor service.

[Sophie Fraser @SFraser123]

@ao absolutely appalled at the shocking service I’ve received from https://t.co/zIFnGsoVOs. Your delivery drivers are rude and unprofessional and your customer service is a joke.

[Sophie Fraser @SFraser123]

@British_Airways ps your App hasn’t been working properly for the last 24 hours leaving me unable to check in online.

[Sophie Fraser @SFraser123]

@British_Airways what’s the point in having any sort of status if the ability to choose seats never opens on time and when I do select my seat you move me anyway? You make Ryanair look like a good airline!

[Sophie Fraser @SFraser123]

@Mango 28 days and waiting for a refund. Surely Hermes can’t have taken this long to return the items? Unacceptable.

[Sophie Fraser @SFraser123]

@OasisFashion_CS Feeling cheated... I pay £34 for a bikini which you then send me with sale tags on. Total should be £22 (35% lower!)

[Sophie Fraser @SFraser123]

@MullerUKandI your packs say 'win athletics tickets.' 1 pot = 1 entry. No details on how to enter anywhere? Yoghurt to be kidding me...

[Sophie Fraser @SFraser123]

@centralline 15 minutes and no sign of tube.. no announcements. Going to get charged £15 for @classpass class thanks to your incompetence

[Sophie Fraser @SFraser123]

@centralline 4x empty Hainault trains and 1 x packed Epping train. More people need Epping branch so why does supply not meet demand?

[Sophie Fraser @SFraser123]

@RoyalMail someone should have contacted me about: BJ809518103GB please call me (as you said you would)

[Sophie Fraser @SFraser123]

@PhotoBox Any update? I'm VERY late for my friends b'day with this now. So disappointing

[Sophie Fraser @SFraser123]

@PhotoBox 4744WFF

[Sophie Fraser @SFraser123]

@PhotoBox I won't be using your service again... over a week and you still haven't dispatched my order. Useless.

[Sophie Fraser @SFraser123]

@centralline well any payment at all is too much for not having actually got anywhere so I guess I can claim all the money back?

[Sophie Fraser @SFraser123]

@centralline Went S.Woodford to Leytonstone and back (over 1 hour) this morning.Will I now get charged a zone 1-4 travel card for this crap?

[Sophie Fraser @SFraser123]

@HelloFreshUK I definitely didn't pause my order for next week so why have you now cancelled it? SO disappointing.

[Sophie Fraser @SFraser123]

@London_Pride Your map is all over the place! 2 and 3 are definitely wrong and London Bridge appears twice! Oh dear

[Sophie Fraser @SFraser123]

@British_Airways thanks but it would be good to get costs too. When will the issue be fixed?