@_Danielle0725@westelm I kind of thought the 4 month lead time accounted for supply chain delays but here we are delayed to 6 months and based on tweets here I have zero confidence we will even get it by then 😡
How long have you waited for your @westelm couch? We ordered ours in November, was supposed to be here end of March, without any notice delayed until May. Do they just keep pushing the date out hoping customers won’t notice? A lot of money to spend for bad customer service.
@verizonfios we have been transferred around to different call centers since 8am for an error YOU made in disconnecting our service. Complete disruption to our workday and INCOMPETENT customer service. Still on hold with no resolution in sight.
@verizonfios we have been transferred around to different call centers since 8am for an error YOU made in disconnecting our service. Complete disruption to our workday and INCOMPETENT customer service. Still on hold with no resolution in sight.
@nibc281@scottsflights@USDOT Yeah, @USDOT hasn’t gotten back to me in 3 weeks so if you have the option to dispute through your credit card I would recommend doing that.
@elsie33020689@tapairportugal Same situation here in the US. I filed a complaint with the department of transportation and my state attorneys office. Waiting for them to intervene as I have heard this is the only @tapairportugal will comply.
@RedaVA @tapairportugal Keep us posted if you get a refund. TAP has sent me vouchers twice and Chase sent me TAP vouchers as well- all I want is my money/points back. I filed a complaint with the DOT and my state attorney #troublewithtap@tapairportugal
@RevLMelo @tapairportugal Count me in ✅ same problem here. @tapairportugal practices are illegal. I filed a complaint with the DOT and my state attorney.
@7OnYourSideNY I have been trying f to get a refund from @Chase for a flight booked on @tapairportugal that was canceled. I filed a complaint with DOT and NJ state attorney after weeks of being told I could only get a voucher. Any advice on other recourse?
@pmody25@scottsflights Good to hear, I just did the same for @Chase and @tapairportugal - also filed a complaint with my state attorney’s office. Will patiently await my refund!
@thepointsguy what if you booked through @chase rewards, and the airline (in this case @tapairportugal) won’t answer the phone for either you or Chase? Isn’t Chase responsible to uphold the DOT regulation even when TAP won’t? Both companies insist a voucher is all they can do.
@tapairportugal on your own website it says you can request refund through original payment by calling. Then you never pick up the phone. #fraud#illegal#usdot