@AmericanAir
The most incompetent and totally non customer centric company I have ever dealt with. Zero customer service. Systems designed to not help customers. Bag now lost for more than 7 days.
@AmericanAir such horrible customer service. Their system is designed to totally frustrate customers. Bag now lost more than 7 days and the experience to resolve is a nightmare. Robert Isom is this the kind of company you are running
#AmericanAirlines is useless. Another different story on bag loss. 5 days now. Now they are blaming other airlines etc. can’t talk to anyone who actually knows something. Terrible customer service.
#AmericanAirlines bags now LOST 5 days . No follow up, conflicting stories, inaccurate information, NO customer care. Totally frustrated with this company
https://t.co/aM8ugm7JXD is extremely frustrating to deal with delayed / lost baggage and related claims. Bag lost for 4 days. Varying stories from their agents, all incorrect. No calls from supervisors, lost bag app is a waste of time as no details. Claim process is BS
https://t.co/aM8ugm7JXD is extremely frustrating to deal with delayed / lost baggage and related claims. Bag lost for 4 days. Varying stories from their agents, all incorrect. No calls from supervisors, lost bag app is a waste of time as no details. Claim process is BS