@UEDCLTD Even when plan based on this information, we are still let down. The outage was meant for 07:00 am to 6:00 pm but currently in Namboole, we have no power. Meter number: 04234178962 @UEDCLTD
@NIRA_Ug@HabertkAteenyi@MushabeOsborn Hello @NIRA_Ug is it just me or, I have tried both contact options but no feedback. Not even on WhatsApp where the reply could come at your own convenience. Kindly support with update on my ID Renwal. RID: 20937901934198.
@NIRA_Ug@lovedoctar73 Hello @NIRA_Ug , this contacts seem not to be attended to. I always try calling the toll free line but no one ever picks up. The WhatsApp contact messages I have been sending since 2wks back but no reply!!
@NIRA_Ug Hello Team,
Please help locate my ID so I can plan to pick it. I have tried reaching out to you on the toll free line but no response. REF for renewal application is 20937901934198. I have never received any message for card being ready to pick up since applying in June 2025.
@NIRA_Ug@KagutaMuseveni@JanetMuseveni Hello @NIRA_Ug I registered for renewal of my national ID which expired last year. RID: 20937901934198. Since then I have never received communication on the readiness of my ID for collection despite failed attempts to reachout on toll free line and web. Kindly help.
@UmemeLtd Hello Umeme,
Are the helplines functional or for formality sake.
Tried all including the what'sapp helpline but no feedback to my issue.
What kind of Customer service is this?