Shagufta Khan

[Shagufta Khan @shaguftAlive]

What am I supposed to do with a defective suitcase ? Am I just expected to lose 15000 rupees because of your blatant fraudulent practices ? @amazonIN @amazon

[Shagufta Khan @shaguftAlive]

@amazonIN I have scheduled a return for a defective samsonite suitcase worth 15k rupees 8 times , and no one has turned up to collect it . The agent doesn’t call or come to collect the return. The customer service is rude and unhelpful

[Shagufta Khan @shaguftAlive]

@amazonIN I no longer see an option to even return it anymore. This is blatant cheating and fraud

[Shagufta Khan @shaguftAlive]

@amazonIN I have been a prime member and loyal customer for years . this is unprofessional and shoddy services . It is not a small amount. They refuse to pick up the return or give me my refund. What are the next steps here ? I have called a million times

[Shagufta Khan @shaguftAlive]

@SamsungIndia Request immediate refund.

@jagograhakjago @NCHConsumer @CCPA_Official

[Shagufta Khan @shaguftAlive]

@SamsungIndia I ordered a 650l refrigerator from your website, they made me a wait a month, then cancelled my order, levied cancellation charges on me and did not refund over 20,000 rupees I paid for extended warranty . This is the most pathetic customer service ever

[Shagufta Khan @shaguftAlive]

@SamsungIndia your service agents are a bunch of cheats and your customer service is the biggest fraud . There is no resolution . After delaying and canceling my order they haven’t refunded my warranty fees of 20,000 and levied a cancelation charge of 3k on me!

[Shagufta Khan @shaguftAlive]

@SamsungIndia @SamsungIndia @SamsungServiceIN
Order placed for a 650L refrigerator on Samsung’s website. Samsung cancelled the order, charged cancellation fees, and has not refunded ₹20,000+ paid for extended warranty.
A warranty cannot exist without the product being delivered.

[Shagufta Khan @shaguftAlive]

@moneycontrolcom @ndtv @ndtvindia

[Shagufta Khan @shaguftAlive]

@SamsungIndia @SamsungServiceIN I ordered a 650L refrigerator from Samsung’s website. After making me wait for a month, Samsung cancelled the order, charged cancellation fees, and has still not refunded ₹20,000+ paid for extended warranty.
This is unacceptable consumer treatment

[Shagufta Khan @shaguftAlive]

@jaagograhakjago @consaff @nandu79 @jagograhakjago @NCHConsumer @CCPA_Official please intervene.

[Shagufta Khan @shaguftAlive]

@jaagograhakjago @consaff @nandu79

[Shagufta Khan @shaguftAlive]

@jaagograhakjago @consaff @nandu79 @SamsungIndia @SamsungServiceIN Since the refrigerator order was cancelled by Samsung, retaining ₹20,000+ for an extended warranty on a product that was never delivered is an unfair trade practice under the Consumer Protection Act 2019.

Request immediate refund.

[Shagufta Khan @shaguftAlive]

@jaagograhakjago @consaff @prasanto

[Shagufta Khan @shaguftAlive]

@jaagograhakjago @consaff @RajivMakhni

[Shagufta Khan @shaguftAlive]

@jaagograhakjago @consaff @CCPA_Official

[Shagufta Khan @shaguftAlive]

How do I get my money back ? Please help @NCHConsumer

[Shagufta Khan @shaguftAlive]

@Samsung @SamsungIndia @SamsungServiceIN

[Shagufta Khan @shaguftAlive]

Pathetic experience . Never buying Samsung in India again. @Samsung @SamsungIndia

[Shagufta Khan @shaguftAlive]

I have called a hundred times and still no resolution. Your customer service is a scam .