@IndiGo6E - my parents (senior citizens) travelled from Bangalore to Jaipur yesterday (16 July) in the flight 6E 469. They didn’t receive their luggage when they arrived at Jaipur airport. We have no information of the luggage yet.
@IndiGo6E - pathetic customer service. Luggage is lost in transit. Customer care is useless. They don’t even know if the luggage is in Bangalore or Jaipur. Can’t believe that senior citizens have been going through this.