@ZARA@ZARA_Care why are you troubling customers who have returned their items on time? Waiting on my Case ID 175179943 with Return No 499178114. I’ve already provided the usps tracking nos YAQNWYEM, YA97P6WF, YA3G3ERA, YAPREK76 and the shipping status online confirms delivery
@TuroSupport@turo There has to be protection offered to both parties on a reservation to ensure a better experience. I’ll send you my contact information and I am happy to provide more feedback and ways in which you can enhance both the guest and host experiences
@turo your cancellation policies are a joke. Booked a trip more than 3 months in advance for 8/8-8/11. Turo cancelled the first reservation on 6/6, host cancelled second reservation on 8/6 and current host is unresponsive
@TuroSupport@turo While a no cancellation policy affords flexibility to both parties on the reservation it is typically devastating on the guest, especially when the host cancels at the last minute.
@TuroSupport@turo Thanks for the response. My host reached out 2 minutes before my reservation was scheduled to start. I believe you can enhance the customer experience by guaranteeing a replacement car at no extra cost to the guest when the host cancels.
Turo customer service says they will help find a car but will take some time for a new host to respond and cover a price difference if any of only $25. That’s less than 10% of the total trip cost. Nice joke lol!
@ZARA_Care why is customer service such a nightmare. First you approve a return and once items are returned you aren’t processing the refund. Such a terrible customer experience. You need to get better! By far the worst consumer experience I have witnessed
@verizonfios Hands down the worst customer experience ever. I am moving and my new building does not support fios. After spending 30 minutes on chat with two different reps I was told that the service cannot be cancelled and I have to call in and waste more time. What a scam!
@Hertz takes over 45 mins to pick up a car! It’s so easy to setup the paperwork before and just have cars ready. Where is the bottleneck? I reached your Barclays Center HLE in NYC at 10:20 and drove off in my car rental almost an hour later. That’s crazy!
@ZARA@ZARA_Care Have to do a better job at quality control. Ordered a pair of loafers and they have scuff marks all over. Please help with a discount or price adjustment! Least you can do for a customer!
@MEAIndia@narendramodi Dear Sir ,
My Father, Mr. Tushar Shah, is stuck in Khartoum, Sudan for the past One and a half month due to the Covid19 pandemic.
Sudan has initiated a 3 week Lockdown from 18th of April due to increasing no. of Covid cases there.
@DrSJaishankar Hello Sir , my father is stuck in Khartoum, Sudan since the lockdown , Is there anyway we can bring him back to the country. He was supposed to return back on 26th March but due to the lockdown. He hasn't been able to. He is in touch with the Indian Embassy there.