SHAMS ALI

[SHAMS ALI @shams__ali_]

@thesouledstore @thesouledstore i still did not receive my money back. Is this how you look into the issues faced by your customers? Is this your policy that customer’s complaint will go in vain? Aren’t you ashamed of taking someone’s money without giving the product?

[SHAMS ALI @shams__ali_]

@thesouledstore when are you going to return my money? You have digested the amount but not even giving me the product which i ordered. How great of you!!

[SHAMS ALI @shams__ali_]

@thesouledstore is this how work on priority things? There has been absolutely no response from you for the past 14 hours you did not even acknowledge my msg

[SHAMS ALI @shams__ali_]

@thesouledstore @thesouledstore i have shared the order id in dm. I have received wrong product and have been denied exchange/return/refund. I want escalation on this issue and very quick resolution.

[SHAMS ALI @shams__ali_]

@MyntraSupport when are you going to refund my money?? What kind of pathetic service are you providing that its taking ages to process one refund??

[SHAMS ALI @shams__ali_]

@flipkartsupport @Flipkart @flipkartsupport @Flipkart What kind of joke is this company running? INITIATE MY REFUND RIGHT NOW! I demand the full amount credited to my account within the next 24 hours, or I’ll escalate this to consumer court, social media, and every review site possible.

[SHAMS ALI @shams__ali_]

@flipkartsupport @Flipkart how many times will you make the same mistake??
Again and again i am facing the same issue. Again my order is getting delayed indefinitely. Can you escalate this quickly and get this resolved?
Or you want me to permanently quit using @Flipkart ?

[SHAMS ALI @shams__ali_]

@flipkartsupport @flipkartsupport @Flipkart i again see the same pattern same old trick to make a fool of customers by saying please wait 24 hrs.
Then after 24 hrs you again call and say please wait 48hrs. I want a quick resolution on this either deliver ghe within 24 hrs or initiate the refund.

[SHAMS ALI @shams__ali_]

@flipkartsupport @Flipkart @flipkartsupport @Flipkart This is absolutely UNACCEPTABLE! I’ve been waiting for DAYS on your pathetic order and your so-called “customer service” is the WORST I’ve ever experienced. Endless calls, zero responses, broken promises, and now you’re ghosting me?

[SHAMS ALI @shams__ali_]

@flipkartsupport @flipkartsupport its been more than 36 hrs now and i am yet to get a response from your team
Just tell me if you are looking into my issue or not
Or do i need to contact someone else

[SHAMS ALI @shams__ali_]

@flipkartsupport @Flipkart is my order going to be delivered this big billion or you need next years big billion to deliver my order ??
What kind of wishmaster have you hired that he is not giving any shit about your complaints??
Have you hired him or he has hired flipkart??

[SHAMS ALI @shams__ali_]

@flipkartsupport You mentioned that this has been taken care of, so what is the resolution?
And honestly speaking your “soon” is not helping me at all.
@Flipkart @flipkartsupport

[SHAMS ALI @shams__ali_]

@flipkartsupport And you can be rest assured that if my order is not getting delivered today then this will be my last order from flipkart and you will be responsible for that.
@amazonIN can you guide @Flipkart @flipkartsupport how to provide quick resolution they seems to be little inexperienced

[SHAMS ALI @shams__ali_]

@flipkartsupport I have been waiting for an from past 12 hrs and you are again saying i will hear from you.
When ??
In the next lifetime??
@Flipkart @flipkartsupport

[SHAMS ALI @shams__ali_]

@flipkartsupport @flipkartsupport @Flipkart i am still not getting any update from you??
I don’t understand why is it taking so to address this issue.
I need my order to be delivered by today or you can cancel it and i will never order anything again from flipkart.

[SHAMS ALI @shams__ali_]

@flipkartsupport How can your wish master say that his agents cannot deliver order to a location which is just 20 mins away from delivery??
What kind of non-sense is this?
@Flipkart @flipkartsupport

[SHAMS ALI @shams__ali_]

@flipkartsupport I have shared the order details in private chat
And i need immediate resolution to this issue
I have been patiently waiting from 24 sep but everyday you keep saying that please wait 24 hrs and now its 27 sep your 24 hrs are not done yet it seems @Flipkart @flipkartsupport

[SHAMS ALI @shams__ali_]

@airindia @airindia its almost 24 hrs now, do you need an entire month to resolve this issue?? Is this how you deal with your customers??
#WorstCustomerService #UselessStaff

[SHAMS ALI @shams__ali_]

@airindia @airindia its already been more than 12 hrs now and still no update from your side. How long will you guys take and who is responsible this mishap?? This much carelessness in international trip??

[SHAMS ALI @shams__ali_]

@airindia @airindia we don't have time that is why we are reaching out. Ideally you should not have lost our baggage and even after loosing you guys are not taking action.