Shane Dickinson

Creative, curious, collaborative, inclusive. My views are my own.

[Shane Dickinson @shane_d76]

8th day with no broadband in Wakefield Wf1. @virginmedia I have never experienced such poor communication, you just keep rolling the fix date over. Contract is up in April so will be leaving. Bought a 5g router and £20 pm unlimited sim which is delivering 300mps, keep your gig1.

[Shane Dickinson @shane_d76]

No, apparently none of your employees do, so what do you think you could do about that? Problems happen, it's how you handle them that makes the difference. #customerexperience something I assume someone is responsible for?

[Virgin Media ❤️ @virginmedia]

@shane_d76 We wouldn't have access to the exact fault details from here Shane, I'm sorry about that. I'm afraid that there's nothing much more we can do from here whilst the outage is ongoing. You can view our compensation policy here:https://t.co/J8KqbdDUqY ^BG

[Shane Dickinson @shane_d76]

@virginmedia as you're so fond of saying, can you elaborate on what the problem actually is? Perhaps an honest estimate of when we can expect to actually use the £64 per month broadband we're paying for? 6 days without a connection in city centre is unacceptable.

[Virgin Media ❤️ @virginmedia]

@WakeyWarrior I completely appreciate your frustration Wakey Warrior, however as advised we will still be working on the issue. The times given are only estimates so they are subject to change. We're positive we'll have this fixed for you soon. ^BG

[Shane Dickinson @shane_d76]

@virginmedia what is the problem in WF1?? No Internet since Friday night and no more information, you just keep moving the fix date by 24 hours. #customerservice fail.

[Shane Dickinson @shane_d76]

@GreggsOfficial thanks for your, usually, very tasty treats, however an extra bit of blue chopping board in my chicken salad sarni means a trip to the dentist... Good job this wasn't given to a child!

[Shane Dickinson @shane_d76]

@pizzahutuk are you serious? £5.99 for what you call a "strawberry cheesecake"? I'm not Mary Berry but clearly our definitions are very different. #deliveroo

[Shane Dickinson @shane_d76]

@pizzahutuk are you serious? £5.99 for what you call a "strawberry cheesecake". I'm no Mary Berry but our definitions are clearly very different #deliveroo

[Shane Dickinson @shane_d76]

So true... Actually.

[Stew @stewnotstu]

When you asked for Malbec and they give you the house red Merlot.

[Emily Cox @LBGAmbNorth]

.@AndyBurnhamGM ‘We need to work harder to put in place the ladders back to the life that people once had, such as a bank accounts’ @lloyds is proud to be working with @MayorofGM and #Mcr charities to provide essential basic bank accounts for the homeless #bedeverynight

[Mark Burton @LBGAmbYandH]

Pleased our @ScottishWidows team could offer support to the people of #Morley helping to demystify some of the unknowns around #pensions and saving for the future. Thanks to @andreajenkyns for making this happen by inviting us along to your bus surgery #TakingOnYourFutureTogether

[Matt Lucas HQ @RealMattLucas]

Question Of The Day : At what age is it appropriate for your children to learn that Andrea Leadsom exists?

[LBG Careers @LBGCareers]

Poojya is helping us build the Bank of the Future. Learn how her role as a Model Office Lead is having a real impact on customer experience, watch the full video here: https://t.co/M2ij58O5eh

[Switchboard @switchboardLGBT]

Children are never too young to know homophobic bullying is wrong
https://t.co/DAY7QVmNUG

[Susanna Reid @susannareid100]

Suicide is the biggest killer of young men. Catch people before they fall. Please donate to @comicrelief 03457910910 To donate £10 text YES to 70210

[Bank of Scotland @BankofScotland]

Andy Grant lost a leg in Afghanistan – then began a journey that took him to gold at the Invictus Games and up some of the world’s highest mountains. Here’s his story and his tips for setting the right goals. Watch the full video here - https://t.co/eMRMbwhxDr

[Shane Dickinson @shane_d76]

Interesting read! https://t.co/QJH2WkX5FH via socialmedia2day

[LBG Careers @LBGCareers]

The role we play in helping the customers, communities and businesses of Britain to prosper creates some interesting stats. Play our ‘Higher or Lower’ game to test your knowledge of our Lloyds Banking Group trivia: https://t.co/WWS3lKsKpM

[Quite Interesting @qikipedia]

Escalators transport people most efficiently when everybody on them is stood still.

[Shane Dickinson @shane_d76]

Yes @Cmacf76!!! https://t.co/29vg1kc4xN

[colin macfarlane @Cmacf76]

The world more than ever needs Kylie to return with some hands in the air make you joyful pop after that latest offering from Taylor Swift.