Sharaf DG

Your Number One Shopping Destination 😍 Widest Electronics & Lifestyle Range, Best Value For Money, Trusted Service.

[Sharaf DG @SharafDG]

@charlesgv @charlesgv Kindly be informed that our trade-in mechanism is only against purchases that are done from the store. Any inconvenience caused is truly regretted. In case you require further assistance, please reach out to us on [email protected].

[Sharaf DG @SharafDG]

@jatinkatejra Thank you for your patience. We’re sorry for the delay you experienced. Your delivery has now been completed, and our team has closed the request. If you need any further support, please let us know.

[Sharaf DG @SharafDG]

@WalidYari @dubai_consumers @WalidYari We would like to inform you that the order has been cancelled and the refund has also been processed as on 12/11/2025.

[Sharaf DG @SharafDG]

@Madshahbaz1007 The amount will need to be paid as per our policy. For further details, we urge you to kindly reach out to the store or our support team on [email protected].

[Sharaf DG @SharafDG]

@Madshahbaz1007 We request you to visit the store at your earliest convenience to collect the product.

[Sharaf DG @SharafDG]

@Madshahbaz1007 @Madshahbaz1007 We request you to kindly reach out to us on [email protected] so that we may check this further on priority.

[Sharaf DG @SharafDG]

@Madshahbaz1007 The product has been replaced and you were notified on 25/10/2025 about collection of the device from the store. We request you to visit the store at the earliest convenience to collect the same.

[Sharaf DG @SharafDG]

@vermarajeev12 @BoschGlobal @vermarajeev12 We believe that the team has already contacted you and confirmed that the installation will be completed tomorrow. Kindly accept our sincere apologies for the delay and the inconvenience caused due to this.

[Sharaf DG @SharafDG]

@IamJoLewis @ZahirSayyadDXB We’re very sorry to hear about your experience. After inspection, our service center found no fault with the TV. Hence, a fee was applied when returning the item as per our Return & Exchange policy. We regret the inconvenience and appreciate your understanding.

[Sharaf DG @SharafDG]

@HotmAm592013 We’re sorry your service experience didn’t meet expectations. Please DM us your order or service number so we can review it and ensure proper follow-up. Thank you for your feedback — we’re working to improve our after-sales support.

[Sharaf DG @SharafDG]

@Madshahbaz1007 @Madshahbaz1007 We have requested for additional information from your end. Kindly check the same and respond back at the earliest so that we may do the needful.

[Sharaf DG @SharafDG]

@ZahirSayyadDXB We’re truly sorry to hear about your experience. This is not the level of service we strive to deliver at Sharaf DG. Kindly share your order details via DM so our team can review the matter and assist you at the earliest.

[Sharaf DG @SharafDG]

@moamenfathii @moamenfathii Could you please DM us your contact details so that we can reach out to you directly? Alternately, you may also reach out by sending an email to [email protected].

[Sharaf DG @SharafDG]

@eslam_elsniper We understand that the delivery was successfully completed today. We truly hope you enjoy your new product. :)

[Sharaf DG @SharafDG]

@eslam_elsniper @eslam_elsniper Hi! Your shipment ID W5221735 is scheduled for delivery by 02/10/2025. As this is a new launch, deliveries started from 29th Sep. Thanks for your patience!

[Sharaf DG @SharafDG]

@zakariyahbk @AppleSupport @Apple The repair has been completed successfully. The product will reach the store today, and you will be notified once it is ready for collection. We sincerely regret any inconvenience caused due to the delay in the repair.

[Sharaf DG @SharafDG]

@zakariyahbk @AppleSupport Could you please DM us the order details so that we may check this on priority?

[Sharaf DG @SharafDG]

@sayyaduae1 @DubaiEconomicCo @sayyaduae1 We are glad to inform you that the refund will be processed as per our discussion with you via email. In case you require any further assistance, please feel free to reach out to us on [email protected].

[Sharaf DG @SharafDG]

@imkhang196 @imkhang196 We sincerely apologize for the inconvenience that this may have caused. We kindly request you to reach out to us on [email protected] to have this checked on priority.