@janinepaula82 Thank you for contacting us at The View from The Shard.
I am afraid that our 2026 calendar is not yet available to book as we are still finalizing dates for events and maintenance. I would recommend checking back a month in advance from when you'd like to visit.
I hope this...
@BearRowls Hello! I'm sorry - I'm afraid our availability is still not yet open for April - however it should be released within the next few weeks. Please do keep an eye on the website in the meantime!
@DanaG1972 Hello Dana!
Thank you for visiting The View from The Shard and for sharing your feedback regarding the souvenir photos!
The photo services at our attraction are managed by our trusted partner, Magic Memories. As they will be best placed to answer your questions, we have ask...
@DanaG1972 Hi Dana!
Thank you so much for reaching out to us at the View.
We take sustainability very seriously and thank you for bringing this to our attention. This query has been escalated to upper management. We will contact you back directly with an update as soon as possible for ...
@lewis_lizzie If you still require assistance please may you email us on: [email protected] and we will be happy to help. Alternatively, our phone lines are open 7 days a week.
Megan
@catdavis123 I'm so very sorry to hear of this. If you could please provide a picture of your receipt and pen to us on [email protected] we'll be able to assist.
@dottykel I'm so very sorry to hear of this. If you could please provide a full description of this person to us on [email protected] we can then refer the matter to our Head Office team for investigation.
@Dazzathehammer I'm so very sorry to hear of this. If you could please provide a description of the lady and what exactly happened to us on [email protected] we can then refer the matter to our Head Office team for investigation.
@BWSEMS Hello Brian, I'm very sorry to hear of this, if you can email us on [email protected] from the address used to book with we will be able to look into this matter further. Thank you
@gaurab_dip_saha Good afternoon,
You should be able to book London Pass tickets here: https://t.co/ePEsgLlhYr, please make sure you are including the promotional code as instructed on the London Pass website.
Kind Regards,
Lauren
ID: 2084
@Kelly_Hesketh Thank you for providing further details on this occasion. If you could please email us on [email protected] from the email address used to book with full details of who you interacted with on the day, we can then refer the matter to our Head Office team.
@Kelly_Hesketh I'm so sorry to hear of this. It sounds as though you were within the last slot of the day which means the visit would naturally be shorter. When visiting as a family or larger group, we would recommend going earlier in the day so you have time to enjoy the view calmly.