Sheetal Shah

AI/Health. Board member, generally a good cook, proud husband, and dorky dad with a dadabase of jokes.

[Sheetal Shah @sheetalshah]

As @SpaceX prepares to go public, it’s a joy to watch my kids imagination of what endless pursuit of discovery opens up in the age of #AI

[Aakash Gupta @aakashgupta]

Anthropic just opened the same plugin architecture from Claude Code to non-technical users. Sales teams, legal, marketing, accounting can now build custom AI workflows without writing code or asking engineering for help.

Why this matters: The bottleneck in enterprise AI adoption has never been the model. It’s been who controls the customization. Engineering teams can’t build custom AI tools for every department. IT backlogs stretch 6+ months.

Cowork plugins flip that. Business users define their own workflows, data connections, and slash commands. Engineering isn’t in the loop.

This is Anthropic’s real enterprise play. They’re not competing on model benchmarks anymore. They’re competing on who owns the workflow layer between AI and company processes.

The 11 open-source plugins they launched today are templates. The actual product is the permission structure that lets a salesperson build their own prospect research system without submitting a Jira ticket.

OpenAI built the app store. Anthropic is building the internal tool factory.

[Sheetal Shah @sheetalshah]

@nealkhosla True that. Plus the jet stream penalty on the way back.

[Sheetal Shah @sheetalshah]

@DOGE_HHS Some of the savings should be re-invested into making National and State Parks FREE to access. $15 for parking lame. Get people moving again. Win all around, regardless of party. Common Sense.

[Marc Benioff @Benioff]

Amazingly, administrative growth has far outpaced physician growth—burdening healthcare with inefficiencies and excessive paperwork. Doctors now spend up to 19 hours weekly on administrative tasks, detracting from patient care! AI agents can not arrive too soon to automate tasks like scheduling, lab interpretation, and case deflection, reducing costs, reclaiming time, and refocusing on health outcomes. Welcome Agentforce.

[Sheetal Shah @sheetalshah]

@chrissyfarr Theoretically it’s the purchasers of Healthcare. Employers and Government (ignore the Individual market for a moment). Until you see it on an Employer CFO’s scorecard - not sure we will see a push outside of some government attempts (drug price negotiations).

[Sheetal Shah @sheetalshah]

@nealkhosla I also believe many confuse problem solution fit and product market fit. Sometimes the market (customers, regulators, timing) doesn’t believe the problem is worth solving, as beautiful as the solution may be.

[Aaron Levie @levie]

If you want to understand why the markets are collapsing, watch this video on the Yen Carry Trade.

[Sheetal Shah @sheetalshah]

@chrissyfarr Generally correct!

Avg payer retention for Payer members? 1-2 years (MA greater)

Avg health system patient retention Decades

Orgs only invest when there is value for balance sheet.

W/out a nationalized system:💡equiv of FDIC but for preventative health reimbursement?

[Sheetal Shah @sheetalshah]

@sgremminger I understand your frustration. schedules aren’t fully predictable. What if your child had a weekend ER visit, and a day later your pediatrician double books to make sure things are on path. They can’t invent time - they have to squeeze it in impacting everyone.

[Sheetal Shah @sheetalshah]

@GavinNewsom we live in the greatest state in this country & the global tech capital … but we have this DMV. Appt made for DL renewal months ago for first available, to have it cancelled on arrival, and no ability to rebook because systems were down. Now show up to this chaos.

[Sheetal Shah @sheetalshah]

California CA DMV License and ID System down state wide. If you have an appointment, they're turning people back.

[Sheetal Shah @sheetalshah]

@AlyssaJoyJaffee Nurse to nurse transitions, or patient facing?

[Sheetal Shah @sheetalshah]

@boltyboy I hope they don't call you in a stretcher

[Sheetal Shah @sheetalshah]

@nealkhosla Onion or bust

[Sheetal Shah @sheetalshah]

@chrissyfarr Everyone says that and then it’s the last minute trip haha

[Sheetal Shah @sheetalshah]

@boltyboy @BlueShieldCA Time to add new forms of labor :)

[Denise Silber - BasilStrategies - VRforHealth @health20Paris]

#fh23 @woebot founder Alison Darcy on human impact of #chatbots that are #transparent & share « personal » experience. Sharing because fundamental human need to externalize thoughts. A chatbot can be great non-directive psychotherapist #digitalhealth

[Sheetal Shah @sheetalshah]

@chrissyfarr In a full RCT run at my home, I concur.

[Sheetal Shah @sheetalshah]

@chrissyfarr I want to see actual debates, panels lately have been meh