Saurav Shekhar

living it large in the proximity of good food, engaging sports and empowering technology

[Saurav Shekhar @shekharsaurav]

@AbhiChtrj DM

[Saurav Shekhar @shekharsaurav]

@Cleartrip its outrageous that your agents justify the inefficiency of your booking systems by saying that's a industry norm. What booking system in the world would change the state of a booking when there is a payment failure and will make you wait hours. #CaseID 30769914

[Saurav Shekhar @shekharsaurav]

@slice_cares Details DMed

[Saurav Shekhar @shekharsaurav]

@slice_cares my credit card monies have been blocked & the account restricted since Dec 30 coinciding with my move to the 1.5% slab. Why only restrict an account when it is about to maximize rewards? Please restore my earned rewards so I can redeem it & close my card #SliceBankCC

[Saurav Shekhar @shekharsaurav]

@SBICard_Connect wondering if bots are responding via [email protected]? Are Agents copy pasting content without reading what is being asked? Just not sure why else I would get the same response no matter what my query is? Making it worse by addressing someone else.

[Saurav Shekhar @shekharsaurav]

@ccg33k ❌ Yes Bank

[Saurav Shekhar @shekharsaurav]

@ccg33k ✅ Standard Chartered

[Saurav Shekhar @shekharsaurav]

@AshishSuri29 @AskAmex @AmexIndia @AmexBusiness Hopefully they resolved?? sort of in the same boat now..

[Saurav Shekhar @shekharsaurav]

@sarora04 @itsamankop @ccg33k @ProfessorCardz @DoBaniye @pointperkspicks @EvryPaisaMatter @iSatishAgarwal @CreditCardsInd @DealsDhamaka @cards_wizard @nebula_world @AmazingCreditC is it cumulative in a month or single txn limit? 10,000+ in a month cumulative spend, I think is anyways Signature Plus requirement for rewards. Does the axis app freecharge payment GW add a thing of its own?

[Saurav Shekhar @shekharsaurav]

@imYadav31 shoprite

[Saurav Shekhar @shekharsaurav]

Broken since morning, the same works when using the Bigbasket app, is this some sort of check to use either neu app or coupon? @bigbasket_com

[Bhavin @Bhavin712000]

@tata_neu @bigbasket_com something glitch while ordering grocery through tata neu app coupon shows but after clicking on apply button it's not goes beyond

[Saurav Shekhar @shekharsaurav]

it's been more than 5-6 years yet @bigbasket_com cannot fix their broken system to recover from failed payment in terms of coupon usage. If your payment fails and the coupon has a usage limit you are done, there is no way to recover. Even their support team is helpless. #BBBROKEN

[Saurav Shekhar @shekharsaurav]

Quite a SOP you guys are following by first asking folks with complaints to DM their concern and then making them wait for months for an update. Toggling between some standard generic responses when chased. Efforts only to buy more time than resolve issues. @MyIndusIndBank

[Saurav Shekhar @shekharsaurav]

@MyIndusIndBank not sure if your email support [email protected] is in the practice of ghosting if a case gets complicated to investigate. No response for the last 1 month after repeated follow ups and escalations to [email protected]. Case ID:65007432

[Saurav Shekhar @shekharsaurav]

@iSatishAgarwal Thanks @iSatishAgarwal followed your cue, shot an email and now they have responded asking my consent for a paid (FYF) DCB metal upgrade and the card I want to upgrade from. Is it worth it? I have regalia(LTF) neu infinity (LTF) swiggy(LTF) and marriot(paid)

[Saurav Shekhar @shekharsaurav]

@satishckp Does it still work with Mobikwik recently changing MCC if I am not wrong. Also how do we apply for bank acc/debit card. Offline or online, I already hold a legend card?

[Saurav Shekhar @shekharsaurav]

@flipkartsupport it is quite sad that you first miss the promised delivery date so often but what's bizarre is when things are brought to your support team's attention, they say they will need 4 days just to give me an update on why order is delayed. Details DMed

[Saurav Shekhar @shekharsaurav]

@Select_Finology https://t.co/Kgeer3RXIB

[Saurav Shekhar @shekharsaurav]

@Airtel_Presence If that was the case your system should not have accepted the shifting request on putting the destination addresses. I just see this as a tactic to mint more money. Majority of flats in this society use Airtel Fibernet.

[Saurav Shekhar @shekharsaurav]

@airtelindia @Airtel_Presence I guess priority would mean something else in Airtel black world!! Still Waiting..

[Saurav Shekhar @shekharsaurav]

@Airtel_Presence I am getting bizarre answers from your service teams now who say a new connection is possible in my location but shifting cannot be performed.