Shelesh Sharma

No BIO is the BEST BIO

[Shelesh Sharma @shelesharma]

@bhash Good joke, first manage the OLA scooters you have sold to customers. Replying to Elon Musk needs quality and integrity which you don’t have. Don’t burn the real hard money of people just for your fantasy

[Shelesh Sharma @shelesharma]

Not sure what you want, I will share the mail screenshot also which will have the time of 1+ hour

[Shelesh Sharma @shelesharma]

@Eatclub_ you are consistent with your delay delivery and it’s normally 1+ hour which looks to be your standard. You are a class now of serving COLD orders and expect customers to reheat. Pathetic is a sober word for your service standard.

[Shelesh Sharma @shelesharma]

After 1 hour your shameless delivery system is still showing delays and still no option of calling a customer care. So you covered your team behind the app.
Pathetic should be your app name, Pathetic EatClub servers on their own price and own time which is always after 1+ hour

[Shelesh Sharma @shelesharma]

@bhash First fix the open issues you have with the products out in market and improve your vehicle service center challenges. Launching new products without solving open issues means you don’t care of your customers and have short vision

[Shelesh Sharma @shelesharma]

@MediBuddyapp Is this a resolution-Do not use the discount coupon and book the test and pay for it. If your tech team is not capable of handling issues, they pass on the loss to consumers. You are pushing people to not use the portal for lab test. PATHETIC is your support teams.

[Shelesh Sharma @shelesharma]

@bhash @OlaElectric you need to fix the "Deep Discharge" issue in your scooter, as any EV scooter can't b expected to b always charged. Customer care team is "pathetic," which says "vacation mode" only works for 7-10 days, and then you need to ask your friends/family to recharge

[Shelesh Sharma @shelesharma]

@indiebyindusind Still there is no update? How long you need to fix the app server issue? What would be a situation for a customer who has only 1 account?

[Shelesh Sharma @shelesharma]

@indiebyindusind we are not able to login since yesterday evening and the message is app server down. How much time do you need to rectify the issue?

[Shelesh Sharma @shelesharma]

@Milkbasketin - Neither your Email / Chat / In app support (help) works and customer is left to wait for a call that NEVER comes. How come your delivery agents have audacity of doing things on their own for a prepaid orders? How this is acceptable and Y should be burn our pockets

[Shelesh Sharma @shelesharma]

@Milkbasketin we are at the mercy of your delivery agent and your pathetic support system made it worst. Just because the customer has a prepaid order do you expect us to accept whatever your agent delivers tobtge doorstep. Pathetic is a sober word for your delivery and support

[Shelesh Sharma @shelesharma]

@SwiggyCares @Swiggy @SwiggyCares Order No: 197998802191228

[Shelesh Sharma @shelesharma]

@Swiggy @SwiggyCares so you have an option to deliver food as peryour convenience, customer has to accept it as it was a prepaid order, even if it's COLD. Your customer care have audacity where they say we don't see this as a issue and hung up without listening. What a support..

[Shelesh Sharma @shelesharma]

@DKShivakumar Sir, why we have introduced a process where there is no support system have been created to address the issues citizen faced, Mails/Grievance request NOT working.

[Shelesh Sharma @shelesharma]

@BBMPCOMM Complaint# 20623296 under BBMP (SAHAAYA 2.0) grievances is not moving. What options the people of Bangalore have?

[Shelesh Sharma @shelesharma]

@BBMPCOMM Complaint# 20623296 under BBMP (SAHAAYA 2.0) grievances is not moving. What options the people of Bangalore have?

[Shelesh Sharma @shelesharma]

@BBMPCOMM Sir, the E-Khata approval process is not working. Having the same name in the Sale Deed/EC/Property Tax/Aadhar but still it's showing owner name is incorrect. Have raised a complaint and mailed you but NO PROGRESS. Is it really a digitisation process? What we need to DO

[Shelesh Sharma @shelesharma]

@BBMPCOMM Sir, the E-Khata approval process is not working. Having the same name in the Sale Deed/EC/Property Tax/Aadhar but still it's showing owner name is incorrect. Have raised a complaint and mailed you but NO PROGRESS. Is it really a digitisation process? What we need to DO

[Shelesh Sharma @shelesharma]

@OlaElectric This is a pathetic experience I have after taking your flagship and top end model. Is there anything special with the unit u purchased or all consumers are cribbing with the wrong decision made

[Shelesh Sharma @shelesharma]

@OlaElectric Within 2 months of purchase, it’s again showing “Ola is sleeping” which was rectified hardly 3 weeks before. Not connecting with app and Ola maps are not working. Again you need 1 week to fix this?

[Shelesh Sharma @shelesharma]

@OlaElectric No job card created after 31 hours which means the diagnostic of the problem has not been started. You took 5 days to arrange appointment and then this is how you serve your customer. @bhash this is not the way customer wants to be treated. Not customer first mindset

[Shelesh Sharma @shelesharma]

@OlaElectric not sure this is a standard way of Ola to harass customers or my case is special. Effectively after a week of the problem, there is no update & no resolution. Whole system is hidden behind customer care number who doesn’t have much information. Pathetic is what u do

[Shelesh Sharma @shelesharma]

@OlaElectric After following up for 5 days finally got an appointment schedule just to increase the ordeal. I came to know after 30 hours nothing has been done and no job card created so no information with customer care. How easy to hide everything behind a number.