@Hermesparcels I missed a parcel and you said you would try the next working day! There has been 2 since then and not even an update! Can I just have my stuff please 😩
@Hermesparcels I missed a parcel and you said you would try the next working day! There has been 2 since then and not even an update! Can I just have my stuff please 😩
@VirginMoney I’m AGAIN being asked to call YOU after doing what you asked, to fill in an online form, and AGAIN the waits are over an hour?! I am literally at work, how do I do this man 😡
@VirginMoney completed the online form as you said now you’re asking me to call you and the waits are constantly over an hour and in my working day?! How do I do this?!
@AskVirginMoney what other way can I get help? The online portal does not support my question and I’ve called everyday this week being on hold over an hour each time and not able to get through! It’s a credit card issue btw!
@eDreams I have been trying to get in contact for 3 days now! I STILL Have not received a booking email and when calling I get asked for my reference number WHICH I DON’T HAVE SINCE I DON’T HAVE AN EMAIL! Then the chat bot repeatedly asks me to fill in the form!!!!!!!!!!!!!!!!!!
@inthestyleUK thinking it’s okay to send out boots like this then ask me to ‘DM them’ and then get no reply for over 2 days! Then raise something on their website with a ‘we will be back to you soon’ and again nowt for 2 days! FAB customer service that mind @FR15BY
@gonortheast are you telling me you have took every service off from Newcastle to Colliery road in Dunston?! So they go past the stop to get to the metro centre but don’t stop anymore?! RIDICULOUS
@parcelforce HELP! I accidentally clicked ‘deliver next working day’ on my tracking email and BAM it’s now not coming when it should! Surely there should be a ‘confirm’ button! I need it to come tomorrow 😩😩