it's me

female

[it's me @shellyforde]

@virginmedia Coming my way on the 4th November. The end of my @virginmedia contract. Praise be 🙏

[it's me @shellyforde]

@stwater Hi, we seem to have very little water running this morning. Are you aware of any faults in the NG4 area?

[it's me @shellyforde]

@MFAThai hi, if I have paid for a Thai visa but entered some incorrect information-is it possible to amend it or do I have to reapply?

[it's me @shellyforde]

@jet2tweets you’ve sent a text to reduce my holiday by one day with a request to respond yes or no. You’ve not given any flight details with the reduction in days. I called the number and waited on hold for 20 mins and you hung up

[it's me @shellyforde]

@AvivaUK I have been trying to withdraw some money out of my investment policy since October. You have now chosen not to reply to my emails and getting through on the telephone is impossible. Please tell me how I can escalate this to make a complaint

[it's me @shellyforde]

@avivaplc Your customer service is beyond useless. You claim to have not received paperwork and have now ignored my emails on every occasion. You should be ashamed of yourselves by the way you treat your customers. Bloody useless

[it's me @shellyforde]

@thaiemblondon Hi, I am applying for a Thai tourist visa for 90 days. Am I ok to book the flight before the visa has been issued or could it be declined?

[it's me @shellyforde]

@OfficeShoes your delivery service is shit. Between you and Yodel you’re as bad as each other. I will never buy from you again 😤

[it's me @shellyforde]

@Hoover_UK Hi - my 6 week old washing machine is broken. Curry’s have told me I can have a full refund once I get the uplift number from #Hoover but they won’t give me the number till an engineer has been out - in 4 weeks time. How can this be correct?

[it's me @shellyforde]

@ThaiAirways hi - can I please arrange wheelchair assistance for a flight on Dec 12th from LHR to Bangkok booking ref 5UDVOM - Mr Joyce?

[it's me @shellyforde]

It’s like trying to get through to your GP at 8am #Ticketmaster

[it's me @shellyforde]

@nottspolice Meanwhile a 12 year old boy stabbed a teenager on Friday evening. Where are you when these things are happening in the local community?

[it's me @shellyforde]

@ThaiAirways @ThaiAirways hi - I have booked a flight for my father - how do I arrange for airport assistance for a wheelchair to take him through the airport as he’s not good at walking a long distance. Can you tell me how to do this please as the option is not available

[it's me @shellyforde]

@premierinn Hi, I’ve updated your latest response 😬

[it's me @shellyforde]

@premierinn Thank you

[it's me @shellyforde]

@premierinn Thank you for your response…are you able to reply to the latest reply? 😬

[it's me @shellyforde]

@premierinn Hi, thanks again. I’ve responded to you

[it's me @shellyforde]

@premierinn Thank you. I have responded 😀

[it's me @shellyforde]

@SkyHelpTeam Allow us to edit our TV bundle without having to spend 243 hours on hold and then a further 27 hours negotiating a deal

[it's me @shellyforde]

@KittySaysWhat19 It really does

[it's me @shellyforde]

I don’t think there is a nicer man in the world than Johannes 🥹🥹🥹#StrictlyComeDancing