@CooperativeBank the continual outages have now finished us off after years as patient customers. To be unable to access accounts and move money around at critical times is just unsustainable. Sending out generic vague responses only adds to customer frustration. We’re out…
@CooperativeBank Hi Sammie. Thanks but this didn’t answer the question. Where can customers find out about service levels and how much time online services are down for?
@CooperativeBank where can customers get service levels about your online services? Surely the number of outages far outweigh those of other providers. The amount of downtime is just ridiculous now
@CooperativeBank random question - but do your branches have a limit on how many bags of sorted change can be paid in on a day? (Eg bags of 5p, 1p etc)
@lukerobertblack Luke, it’s actually an indictment on your lot that someone doing the bare minimum and seeming sane, civil, and patriotic feels so damn refreshing. Have some reflection.
@gerwyn@_cris_y I’m so sorry to hear this, you two. Hope you’re both OK and you can navigate through the next stages with care. You were a lovely team and it’s no surprise to see you handling this with love and maturity. Thinking about you both.