Sheri Hastings

[Sheri Hastings @sherisusan]

@StateDept https://t.co/nntnZCKl0x

[Bernd Van de Cruys  @berndvdc]

Customer support via Messaging apps? Yes please!

AX (highest user satisfaction rating)
+
BX (lowest cost of operation)
+
CX (users want it)
=
DX (🤩 everyone’s happy)
#digitalAIday #eGain

[Sheri Hastings @sherisusan]

#DigitalAIDay #egAIn is exciting again! Now includes journey/operational analytics, machine learning, better virtual assistants, Solve for Amazon connect, social messaging and more! Best of all is the intelligent emphasis on application-appropriate solutions that are practicable.

[Sheri Hastings @sherisusan]

Planning a vacation to the land of Terranea. Discover your own room special from me here: https://t.co/KWecWHnDdQ @TerraneaResort

[Sheri Hastings @sherisusan]

@jdrpv :)

[The Tia Foundation @TiaFoundation1]

Our hard working training partner the PMC dedicate 40+ hours of instruction during the week of a Tia project