Apple sucks. Apple support says the only way to get a response to a complaint is write to corporate via snail mail. Wrote and sent 3 weeks ago… And I HAVEN’T heard a word!
According to @apple , it’s reasonable to use more than 11gB of data a month… in COVId, rarely leave my wifi, stream approx 30 mins of music a month and 1 or 2 FaceTime calls outside of wifi. Apple no help and cannot be contacted further!!
So unhappy with @Apple customer support. Been working with “Top support supervisor” for months now. More than 87 uploads of info. Countless calls. NO RESOLUTION! My iPhone might as well be a flip phone!!