Shipt

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[Shipt @Shipt]

@aterry65 Thank you for joining us! 💜

[Shipt @Shipt]

@aelisec We apologize for that experience. We can assure you that your address is not in the system. The order was most likely just delivered to the wrong address which happened to be yours. We appreciate your patience with this and reaching out to solve this issue! 💜

[Shipt @Shipt]

@k9habber Please send us a DM with your order number so that we can look into this for you!

[Shipt @Shipt]

@aelisec We're sorry for the inconvenience this has caused, Pip! We take privacy very seriously here at Shipt, so unfortunately we will not share a member's information. However, we appricate you reaching out to try to solve this mystery! 💜💜💜

[Shipt @Shipt]

@MadamSavvy We are so sorry about this! Can you send us your email or order number so we can take a further look?

[Shipt @Shipt]

@johnson_maren Thank you for letting us shop for you during this football season! 💜

[Shipt @Shipt]

@CSThurlow We're sorry for the inconvenience this has caused, Collie! We'd love to look into this for you. Can you DM us your order number, please?

[Shipt @Shipt]

@CapJamesCarter Please send us a DM so that we can look into this for you!

[Shipt @Shipt]

@jmleberer Hi Jess! We're so sorry to hear this. Can you send us a Dm with your email? We would be happy to look into this for you 💜

[Shipt @Shipt]

@crvshn 💜💜💜

[Shipt @Shipt]

@ElectrickWarlok We apologize for this inconvenience! Our Engineers work often to fix bugs and we appreciate your patience. Please continue to troubleshoot and let any other shoppers with this issue know to report it at 2055022500 and our support team will be able to assist! 💜

[Shipt @Shipt]

@Luigi7419 Hi Lou! We would be happy to pass this feedback along to our team 💜

[Shipt @Shipt]

@brownlynne Hello Lynne, You will use a masked number system to communicate with the members. This means a member never sees your number and you never see theirs. Shoppers do text through their app but the members receive a text message to their phone and not through the ordering app.💜

[Shipt @Shipt]

@ImCherieDarling Hello Cherie, we apologize for the inconvenience! If you still need assistance with your order please contact our support team at 2055022500 and we can look into this for you! Please call target as well, looking at the time stamps on the photo the times should have changed.💜

[Shipt @Shipt]

@boston_drives We're sorry for the inconvenience this has caused, Matt! Please DM us the email address on your account and we will get this feedback submitted to the team for you. 💜

[Shipt @Shipt]

@Seize_The_Dana We're sorry to hear about your daughter and for the inconvenience this has caused! Please DM us your order number and we will look into this for you

[Shipt @Shipt]

@MattJZimmer We have a solution for this👀

[Shipt @Shipt]

@illud1os Hi Irene! Thank you for reaching out. So that we can take a look into this for you, what is the email address associated with your account?

[Shipt @Shipt]

@SeanFrenchh We can help with this! Open the Messages app. Tap the Filter/Menu icon (top-right corner) and select Manage Filtering. Toggle off Screen Unknown Senders or Text Message Filter. If you need any assistance, send a DM or give us a call!💚

[Shipt @Shipt]

@bbq_is_good Hi there! We're so sorry to hear this. Can you send us a Dm with your email? We would be happy to take a look into this for you 💜