Shivangi Somani

Resource Analyzer II Pamper Creativity II Emotions Lover II Human

[Shivangi Somani @shivangisomani]

Whole day has passed and no response from your side. This is how you “prioritise “

[Myntra Support @MyntraSupport]

@shivangisomani Dear Shivangi, to read such feedback is very upsetting. Rest assured that I'm here to help. Kindly share the order number via DM so that I can assist you accordingly. I await your response. -AD

[Shivangi Somani @shivangisomani]

@MyntraSupport Already done. Waiting for a resolution

[Shivangi Somani @shivangisomani]

I told the team that I will be travelling from 1st Oct so either get this sorted or make a return - they said they don’t have an option and I need to check it myself.. really?? And can you imagine one hour?? Extremely Frustrating !!!

[Shivangi Somani @shivangisomani]

@myntra @MyntraSupport Even when the yellow tag is intact (exactly how it came).. you’ve put my exchange request on hold ?? N i was with ur dumb chat support for an hour - no resolution?? same product got exchanged for size yest but today it was put on hold for style exchange??

[Shivangi Somani @shivangisomani]

@myntra @MyntraSupport Even when the yellow tag is intact (exactly how it came).. you’ve put my exchange request on hold ?? N i was with ur dumb chat support for an hour - no resolution?? same product got exchanged for size yest but today it was put on hold for style exchange??

[Shivangi Somani @shivangisomani]

@AxisBankSupport Nothing has moved apart from a text from your end. Is it going to solve my problem? Your text?

[Shivangi Somani @shivangisomani]

@AxisBank @AxisBankSupport ive been using Flipkart axis card since 2022. This March donno y this card stopped working. I am unable to reach your on call support my DOB is incorrect in your records. This issue I had raised in 2022 only but clearly nothing was done. What do I do??

[Shivangi Somani @shivangisomani]

@SBICard_Connect I have shared all thedetails. I’m literally frustrated with the constant chase!!!

[Shivangi Somani @shivangisomani]

@SBICard_Connect u’ve cancelled my emi conversion with reason citing insuf. retail outstanding but I’ve no other emis running! Your oncall support says that I’m not calling from a reg no. - like really??the only number I use, on which I receive texts from SBI? R u scamming us??

[Shivangi Somani @shivangisomani]

This is the interaction Id for EMI cancellation: 1-415261227325
Interaction ID for unresolved reward points issue : 1-415223258970
Interaction id for card not dispatched yet - 1-414930747323

I need a response now!!!! @SBICard_Connect @OfficialSBICare @TheOfficialSBI

[Shivangi Somani @shivangisomani]

@SBICard_Connect u’ve cancelled my emi conversion with reason citing insuf. retail outstanding but I’ve no other emis running! Your oncall support says that I’m not calling from a reg no. - like really??the only number I use, on which I receive texts from SBI? R u scamming us??

[Shivangi Somani @shivangisomani]

Ant* treatment

[Shivangi Somani @shivangisomani]

@urbancompany_UC I made a payment for any treatment which requires 2 visits , however the next slot isn’t getting booked. Your online customer support does not respond.. I need a fix! This is frustrating. @urbanclap @UC_Assist

[Shivangi Somani @shivangisomani]

@ArchDigest Why aren’t you sending the subscribed magazine? Whats wrong with your support staff? Why aren’t they responding? Are you guys scamming customers? I see so many people raising similar concerns over social media. Is this your standard?

[Shivangi Somani @shivangisomani]

@bewakoof Stop this nonsense . Ofcoz the product is unused and I assure you that we are never gonna do this mistake of ordering anything from @bewakoof in future. Thanks!

[Shivangi Somani @shivangisomani]

@bewakoof You are scammers. I am unable to create a return for a t-shirt (pic attached). Today, the other t-shirts were not picked up coz the Delivery boy said QC failed coz your app wasn’t showing ‘Yes’ option even when he correctly shared all info.

What the hell is this???

[Shivangi Somani @shivangisomani]

There is no way I can reach your customer support coz the bot says it can’t get us connected to human support agents.. what are we supposed to do ? Let go of our money coz of your pathetic support channel??? For gods sake this is 2026!! Give me a solution @bewakoof

[Shivangi Somani @shivangisomani]

@bewakoof @bewakoof still not done .. your end of day never comes !! I don’t understand the difficulty here

[Shivangi Somani @shivangisomani]

@bewakoof @bewakoof when will you create the pickup? It’s been more than 3 days .
‘’For order ID 102050323, the return request is underway and will be created within the given timeframe. ‘’

How long do we have to wait?

[Shivangi Somani @shivangisomani]

@bewakoof @bewakoof there is no given timeframe from your end so far.. and a close watch would have meant the QC issue (the app issue) wouldn’t have been caused again.. the pick up agents being informed in prior .. and the issue being resolved in one go..

[Shivangi Somani @shivangisomani]

@bewakoof @bewakoof btw the qc failed coz of the same reason as earlier - the app glitch coz it wasn’t showing yes option in the end of the entire process .. this is what the 2 pickup agents said . I think you are enjoying this .. harassing us !!! refund my money!!!

[Shivangi Somani @shivangisomani]

@bewakoof I have shared the number of your pick up agent. Give me a resolution now and refund my money!!! Is this your customer handling? Leave alone service part coz you really don’t know what you are doing

[Shivangi Somani @shivangisomani]

@bewakoof @bewakoof how difficult it is for you to fix it .. it’s been 24 hours now . No resolution !! The tees got picked up but notification says pick up cancelled coz QC failed. The third tee return is still not made by you… can’t do basic stuff .. and you call it a company??

[Shivangi Somani @shivangisomani]

@bewakoof What are we supposed to do now? The tees are with the pickup agent Harish - 9211275932 and we received the notification that QC failed - pick up got cancelled.. what are we supposed to do?? Damn! It’s so frustrating.. refund our money. We are so done with you.