@AmericanAir I know the weather is bad, but bad weather happens regularly, and a greater than 4 hour phone queue to get rebooked when stuck in a random airport is maddening.
@jackalltogether Automakers: We could fix what must be a security and privacy disaster in our software or pay tens of millions of dollars in fear-mongering ads to hide it. No brainer.
@NBCSportsGold Since @NBCSportsGold seems content to let some users believe it is a technical difficulty rather than an intentional, customer hostile, decision. Here’s a screenshot showing today’s replay is not on Gold (missing check mark).
@NBCSportsGold Paid for the pass has worked great until today. Only the ad-free replay is available for Gold on stage 15? $55 wasn’t enough to get the first rate production replay on first Alpine stage. Not a customer friendly decision. Will investigate European VPN options for next year.
After second “confirmation” I call wait 25 mins and your “customer service” rep transfers me to a voicemail recording that says Boston delivery is closed, with no further details.
@westelm would have been good to mention during or after order that your Boston delivery center is closed due to COVID instead of taking my money and sending me a delivery confirmation for a 2 week window during closure, and following up with a second 2 week window during closure
@TheEconomist The audio edition ‘playlist’ on my up to date iPhone X stops playing after each article and requires me to dig out the phone, unlock it, open the app and tap the next story. It used to play one story to the next automatically. Am I missing something?
@LocastOrg I’ve using the service flawlessly for a couple of months in Boston. Been great, I signed up for a monthly donation. In last two days, the stream is breaking up and the app on my Fire Stick keeps returning from stream to the guide. Are you having service trouble?
@JetBlue my flight was delayed but the status badge in the app changed from ‘delayed’ to ‘boarding’ at the original time. The screenshot below was taken at 9:35am and it says boarding time is 10:37am. This is a panic inducing bug.
@Paylocity When do you plan to update your password and authentication policy to comply with last year's NIST guidelines? You have tons of PII, please do your part to protect it! https://t.co/hLSv2zHgIo