@Fly_Norwegian, congratulations for really defining what "budget" airline means. Downgraded plane, no in-flight entertainment on a 9.5 hour flight, 2+ hour tarmac delays, and now a 1+ hour delay for baggage. Definitely avoiding flying with you in the future.
Another day of radio silence from @qatarairways and @qrsupport. Feels like they're purposely waiting for me to fly my return flight so they can just completely forget about me and the fifteen passengers (incl. a toddler) they left stranded. #QatarAirways#DontFlyQatarAirways
Continuing the saga with @qrsupport, after being told by them that I should PM them after posting a complaint on Facebook, this is their response. "Better communication" so far has been waiting 3-4 days for a response to an email. #QatarAirways#DontFlyQatarAirways
@qrsupport@zswilliams7 I did receive a very inadequate response from your team telling me, in summary, "These things happen and we don't owe you anything." I am quite disappointed with your service.
@qatarairways I did, and was told that your customer care team would reach out to me. How long should I expect them to take? It's been 3 days already, and no word. I really expected better service from the Skytrax 2017 "Airline of the Year". #QatarAirways
Thanks for leaving us stranded in a hallway with no seats or A/C for 4 hrs with no clear idea of what flight you're going to put us on after a broken plane and two missed connections, @qatarairways@jetairways!
@qatarairways It's rather poor customer service kicking your customers (me) out of their exit row aisle seats so you can seat extra crew members (who don't even appear to be affiliated with this flight). This is not a good first experience.